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Topics - Courtright

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1
ezPower / Using a Tablet for POS
« on: October 24, 2018, 03:54:36 PM »
Ronald,

Quickly wanted to ask ... I am looking to add a tablet that can be used as a secondary POS for when the line starts to get too long.  No cash, only credit cards.  How can the tablet hook up to a receipt printer like a Bixolon?

And I have purchased a 2 computer POS package ... what do I need to do so I can use my back of house computer, my cash register computer and then a backup tablet just for busy times?

2
ezPower / Adding Staff/employee name to Z-Out?
« on: October 16, 2018, 08:00:51 AM »
An added benefit for all in my shoes would be showing who puts in their code to do a Z-Out.  I've had times with cash drops being off or just a math issue and being able to see who put their number in (just like on a sales receipt) would be greatly helpful, also a good security addition because an employee visually seeing their name on the Z-Out slip makes them aware they're being tracked.  Just a recommendation

3
So with the recent Win 10 upgrade that came out, Windows is getting rid of Homegroup.  So there goes our system link for our 2 systems and the one can no longer find the .EZP folder.  I can't figure out without a hopmegroup how to have the one system now find the .EZP folder, any ideas?

4
ezPower / Check for update remote
« on: December 11, 2017, 03:32:08 PM »
 So I was working on updating products using the remote system. I would flag the item for an update and then send it to the store that needs to be updated. At the store, I use the check for product updates button to get my updates so I can change them along with my tags. I would have to completely exit out of the program and got back in to find the updates.  It worked for about ten items then just stopped. I am wondering what would make it do this? And is there a way I can get my updates without having to completely exit out and go back in?
Thanks
Steve skamagos

5
ezPower / Updating Products Remotely
« on: November 15, 2017, 02:25:41 PM »
So I am Dustin's new IT guy. I am trying to figure out how to update products without change inventory count. I'm a bit confused about flagging the products as updated. When I flag only one item as updated then select list all updated I get every item in my inventory. I don't want to send and accidentally overwrite the majority of my inventory.  I know how to send the updates but how would I make sure that I'm not overwriting the counts and only updating the items that are actually flagged? As in just updating item description or just the price?

6
ezPower / Best way to offer gift with purchase
« on: March 30, 2017, 10:17:24 AM »
If a retailer would like to run a promotion of Gift with Purchase but the items are in different Categories and Departments, is there an easy way?

For instance when they buy an Oakley pair of sunglasses they get a free hat or shirt.  I hate to give the ability to a cashier to make items "free"

7
ezPower / POS Application stops working
« on: March 26, 2017, 11:33:02 AM »
For some reason, ever since the last update the "POS has stopped working" multiple times each and every day and wondering if anyone else is having this issue.  We have to keep restarting the software.  Happens on both registers 1 and 2.  Any ideas?  Thanks

8
ezPower / Updating Inventory Description on a different computer
« on: March 14, 2017, 04:13:27 PM »
So I also have the program installed on my laptop at home so I can mess around with it to try and perfect it for my needs.  I have a lot of things I need to fix such as new price increases for both cost and retail and also some description changes and such.  I know I can get my most current inventory list from my store on my laptop to take it home, but if I fix it all from home how can I upload the new fixes to my store POS without affecting inventory levels that may have changed from a couple days of selling things.

I want to change all the info except for stock when I upload the fixes.  Is this possible.  Also, I've never used excel so I was hoping to do it in the system and export and then upload it at the store.

9
ezPower / Newest Update: GREAT feature taken away?
« on: March 10, 2017, 02:00:21 PM »
in V14 we ABSOLUTELY loved that if you did "Find Product" or "Product Control" and searched for an item that might come in 20 different colors and versions that you could do a broad search for that item, you get all the individual different color options but at the top was an overall tallied stock total of those items.  So if you wanted to know on hand how many "hammers" you had in all, but not worried about red, blue, black, steel, wood, etc option you can at least get an idea of how many hammers in general you have on hand.  We used the heck out of this ... and it's now gone.

Is there reasoning for removing it?  Was it removed by mistake?  It was a FANTASTIC addition in V14!

10
ezPower / Something to consider with Stock Correction and Reporting.
« on: March 10, 2017, 01:36:22 PM »
It appears that in doing a stock correction it is nice that if a product has it's stock changed from 2 to 1 that it shows up on the Shortage Record Report.

However, if product is altered to have stock go from 2 up to 5 let's say there is no tracking of that and perhaps that as well should show up in Adjust records reporting.

An even better option is to have ANY adjustment that is done via Stock Correction to have a separate report for Stock Corrections records.

Here's the reason.  In a retail environment where tracking inventory is critical.  A manager can use this feature for Stock Correction to take a product where the system says we have 1 blue hammer when we have 2 blue hammers on hand, and the system says we have 2 red hammer when in fact we only have 1 red hammer on hand.  SO in the end, the physical stock for ALL hammers is correct, at 3 hammers.  But the skus have been mixed up either during a sale or when tagging the hammers and now we need to fix it so it doesn't skew our reordering.

So a manager fixes it via Stock Correction and then should be able to print 1 piece of paper that shows 1 blue hammer was added to the system and at the same time 1 red hammer was removed from the system.  Every month I review shortage records to see why something was shortaged.  In the case of a correction it would be nice to see something was shortaged but the similar thing was added, so they balance each other out.

Hopefully that makes sense and just perhaps something to consider for future updates.  CHEERS!

11
ezPower / Can't figure out Manager > Products > Category > BOGO Deal
« on: March 07, 2017, 08:23:11 PM »
So in the Manager Window under Products > Category the BOGO deal was added in V13 and we want to implement it but no matter the value I input for a category it is not changing the price during the sale at all.

I ring up 2 (or more) products within that category and the price stays the same.

What am I missing?

12
As title explains my employees have been checking in shipments arriving and normally I review them and match up through the Inventory > Adjust report they print that they checked in 20 products and that 20 products are on the vendors shipping label.  I went to check last night and every report I could find has zero for inventory as well as cost.  I'll attach a link to dropbox pictures

https://www.dropbox.com/s/oo222otf6f02u3u/2017-01-29%2018.20.20.jpg?dl=0

https://www.dropbox.com/s/v8l3b03axv5mysk/2017-01-29%2018.20.25.jpg?dl=0

https://www.dropbox.com/s/d03n6zhdyuercub/2017-01-29%2018.56.20.jpg?dl=0

13
ezPower / Setting Tax Level to 1 for Quick Add
« on: January 25, 2017, 10:53:53 AM »
So before I updated I know when we opened Quick Add the Tax was always defaulted to Level 1 which was 6%, but now when we open Quick Edit the tax is default set to Level 0 and we have to remember to set it to Tax Level 1 when inputting new product.

How do we get that back where it defaults to Tax Level 1?  thank you

14
ezPower / Found a flaw in "Discount Level" (V14)
« on: January 09, 2017, 12:55:15 PM »
So when using the (entire sale) Discount you can set the value of the 2 discounts by going to the Manager Control > Sales > Discount Level.

So let's say I make Discount 1, 10% OFF for a military discount.  In order for an employee to even be able to select using this discount the Security Setting needs to be at the standard employee level (3-Cashier).  So if we set "Price Changes" to Security lvl 3 - Cashier then they can now select military discount when ringing up a sale.  The flaw is they can also now double-click the word "Discount" in the sales window and up pops a table allowing them to alter the pre-set 10% off discount to anything ... even 100% off.

So an employee should be allowed to select a predetermined discount management approves of but not have the security clearance to make a $500 item have a zero value either.

Ways to fix it:

1) Remove all 4 of the Discount Buttons (2 for individual products and 2 for overall sale) ability to pop up that window that allows the percentage to be altered.

2) Give it a different security setting than "Price Changes".  Perhaps if a Security Setting for "Allow Discounts" was assigned to those 4 predetermined buttons.  So Security for "Allow Discounts" can be lvl 3 but "Price Changes" can be level 4 or 5.

I LOVE the Discount feature in V14 because the discounts are no longer "Products" where you can stack the quantity.  However without fixing this it does no good because they can make it whatever percentage off they want.  Now I am scared to even have these buttons used in my system at all.

15
ezPower / What is "Discount Group" in Product Edit?
« on: January 09, 2017, 10:07:07 AM »
Looking in Product Edit there is a field for "Data" called "Discount Group" directly under Category.  Mine was blank so I created a *NEW* Discount Group however I do not see anywhere where a Discount Group can be edited or what it even means.

Thanks for any insight.

EDIT: I searched both the forum and the HELP document but neither mention it.

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