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Topics - Courtright

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ezPower / New Product Full Add

« on: January 24, 2021, 01:43:50 PM »

After all these years I've wanted Manager to be able to access "New Product Full Add" but I only could ever find that option in Product Control. It has so many featured I've wanted to use however giving managers Product Control access with so much inventory was a no go, so we only used Quick Add all these years which does the job. However, in playing around in "Purchase Order" I just found under "Tools" > "New Product Full Add"

Is there a reason Quick Add is a function button that can be added to the toolbar but New Product Full Add is not? Besides being inside Product Control and the Purchase Order screen, is there any other area that comes to mind where New Product Full Add can be used? It would be great to use this for new inventory (which we get new stuff weekly). But somewhere easier to access than going to Manager Control > Purchase Order, each time we need to add something new.

Or maybe when you are Adjusting Inventory under General Settings a user has the option to select "New Product Full Add" window or the current Quick Add one.

ezPower / Updating one POS from another POS

« on: January 22, 2021, 10:11:51 PM »

My Oceanfront location has been closed for about 4 months bc every Winter we shut down for the Season. However, during this time at my Norfolk location we have had to change the cost prices and retail prices for hundreds and hundreds of products. Can we copy a particular set of files from our Norfolk computer and upload them to our Oceanfront computer where they would overwrite old products (old prices) and even add newly added products BUT not change inventory levels? Is this a possibility?

Trying to find an easier way than having to redo all the price changes again at location 2. And we're looking to open another store so we need to figure out mass price changes. We tried the remote service before but we had a lot of issues. Could only do so many at a time. Sometimes they wouldn't updated and we would have to do a few times. So if we could just copy and paste without affecting inventory levels that would be great for now.

Thanks

ezPower / Ways to print what sold during the day to make sure everything was restocked

« on: January 22, 2021, 07:22:24 AM »

I had to turn off employees having access to my reports because this Summer I actually had 2 brand new hires trying to blackmail me for more pay hourly and were printing off Financial Reports, etc. It was a mess, these 18 yr old Gen-Z kids are something else. So no longer do basic sales employees have the ability to run reports now.

However, every night they would run a "Sold Products Summary Extend" report for the day showing what was sold and if there is more stock. If there is more stock, did they put it on display or not (We only have 1 on display). When the store is busy sometimes they forget to restock, so we used that report to catch it at closing.

Now with report center off limits for sales associates they can no longer run it. Can you think of any other way to list what items were sold through out the day (that they can print and carry around with them to check if it was restocked)?

Thank you for your insight.

ezPower / Adding "PRINT PGRM.jpg" Coupon to EVERY receipt we print

« on: January 20, 2021, 07:59:12 PM »

We want to add a PGRM.jpg coupon at the bottom of EVERY receipt that prints for a discount at our website. How can we do that without editing thousands and thousands of products in our database? The only option that came to mind was making a New Product that says "Receipt Coupon" for $0 and an employee having to remember to hit that Product Button with EVERY single sale. I would see them forgetting time to time or just not caring, and we want to offer this printable receipt coupon for our website for years and years to come on every receipt.

Is there an easier way to do this? Or a way to add that option in General Settings? Thanks

ezPower / Is there a way to only sell a Product 1 time per transaction? (Coupons)

« on: January 20, 2021, 07:52:32 PM »

If I create a coupon for 20% off a sales associate can hit the button 10 times in a row, thus multiplying the coupon and getting the product for FREE, big L&P issue. Is it possible to make it so a coupon can only be applied once per transaction? I've checked the Products options and can't see a way.

I know there are 2 discount buttons however we would need MANY for all the various discounts employees need to say in order to close a sale. A customer might be walking and they have to offer them 10% off and tax free to buy.

"Tax Reimbursement" 6% back
10% Military Discount
15% OFF
10% Military + Tax Reimbursement (16% OFF)
20% OFF
30% OFF
40% OFF
50% OFF

I've had to give sales associates the ability to "Change Prices" in Security Settings so they can go to "Item Tools" > "Discount Percent" and apply the discounts that way. However this Summer at my stores I found and fired an employee making products 100% off and just taking inventory. Having multiple Discount buttons would solve this but is there another current way to do this without allowing employees to make a $1,500 product FREE using "Discount Percent", "Price Changes" or a sellable Product Coupon hit multiple times?

Thanks for the insight!

ezPower / Checking on current ideas regarding shopify

« on: October 20, 2020, 02:47:32 PM »

Hello Ronald,

If you remember my stores had issues with the recent updates where inventory would be off greatly from one day to the next so we went back to an old version and the issue stopped. However, we are at the point in growing our company personally that we need to figure out a few things regarding our POS and inventory tracking and wanted to see where you stand and any ideas you have. We have a shopify website which I know you were working on Shopify integration. Shopify is the third-largest online retailer in the U.S. after Amazon and eBay so they are the platform to focus on. I've been studying what some other POS applications offer and getting your feedback on whether or not you have added any of these in recent updates or possibly are planning to.

1) Our BIGGEST POS issue is the amount of products we have and then the amount of price changes and cost changes we have to make and change for each location. We were doing the one thing you had where for like $20 a month/year or something we could have a master database and upload from there however it honestly didn't work well for us. We could only do like 100 products at a time, sometimes we had thousands of changes to do. Sometimes it would seem to crash, we had issues with it so we stopped using it. Shopify has a POS app that is kind of amazing where since it is an online platform we log in and from any computer you can add or change product information such as pricing, cost, product pictures, etc and then each location would draw from that online server. Is there anyway to ever have a Master Database and each location can pull updates from the database without having to do it the way it has been before? Like I said, for us it would crash or sometimes not download everything. It just never seemed to work flawlessly so I will spend days at one location making product pricing updates and then have to go to my other store just to redo the exact same changes I just did at the first store.

ezPower / Using a Tablet for POS

« on: October 24, 2018, 03:54:36 PM »

Ronald,

Quickly wanted to ask ... I am looking to add a tablet that can be used as a secondary POS for when the line starts to get too long. No cash, only credit cards. How can the tablet hook up to a receipt printer like a Bixolon?

And I have purchased a 2 computer POS package ... what do I need to do so I can use my back of house computer, my cash register computer and then a backup tablet just for busy times?

ezPower / Adding Staff/employee name to Z-Out?

« on: October 16, 2018, 08:00:51 AM »

An added benefit for all in my shoes would be showing who puts in their code to do a Z-Out. I've had times with cash drops being off or just a math issue and being able to see who put their number in (just like on a sales receipt) would be greatly helpful, also a good security addition because an employee visually seeing their name on the Z-Out slip makes them aware they're being tracked. Just a recommendation

ezPower / Win 10 Upgrade removed HOMEGROUP, can no longer find .EZP folder

« on: May 15, 2018, 11:57:05 AM »

So with the recent Win 10 upgrade that came out, Windows is getting rid of Homegroup. So there goes our system link for our 2 systems and the one can no longer find the .EZP folder. I can't figure out without a hopmegroup how to have the one system now find the .EZP folder, any ideas?

ezPower / Check for update remote

« on: December 11, 2017, 03:32:08 PM »

So I was working on updating products using the remote system. I would flag the item for an update and then send it to the store that needs to be updated. At the store, I use the check for product updates button to get my updates so I can change them along with my tags. I would have to completely exit out of the program and got back in to find the updates. It worked for about ten items then just stopped. I am wondering what would make it do this? And is there a way I can get my updates without having to completely exit out and go back in?
Thanks
Steve skamagos

ezPower / Updating Products Remotely

« on: November 15, 2017, 02:25:41 PM »

So I am Dustin's new IT guy. I am trying to figure out how to update products without change inventory count. I'm a bit confused about flagging the products as updated. When I flag only one item as updated then select list all updated I get every item in my inventory. I don't want to send and accidentally overwrite the majority of my inventory. I know how to send the updates but how would I make sure that I'm not overwriting the counts and only updating the items that are actually flagged? As in just updating item description or just the price?

ezPower / Best way to offer gift with purchase

« on: March 30, 2017, 10:17:24 AM »

If a retailer would like to run a promotion of Gift with Purchase but the items are in different Categories and Departments, is there an easy way?

For instance when they buy an Oakley pair of sunglasses they get a free hat or shirt. I hate to give the ability to a cashier to make items "free"

ezPower / POS Application stops working

« on: March 26, 2017, 11:33:02 AM »

For some reason, ever since the last update the "POS has stopped working" multiple times each and every day and wondering if anyone else is having this issue. We have to keep restarting the software. Happens on both registers 1 and 2. Any ideas? Thanks

ezPower / Updating Inventory Description on a different computer

« on: March 14, 2017, 04:13:27 PM »

So I also have the program installed on my laptop at home so I can mess around with it to try and perfect it for my needs. I have a lot of things I need to fix such as new price increases for both cost and retail and also some description changes and such. I know I can get my most current inventory list from my store on my laptop to take it home, but if I fix it all from home how can I upload the new fixes to my store POS without affecting inventory levels that may have changed from a couple days of selling things.

I want to change all the info except for stock when I upload the fixes. Is this possible. Also, I've never used excel so I was hoping to do it in the system and export and then upload it at the store.

ezPower / Newest Update: GREAT feature taken away?

« on: March 10, 2017, 02:00:21 PM »

in V14 we ABSOLUTELY loved that if you did "Find Product" or "Product Control" and searched for an item that might come in 20 different colors and versions that you could do a broad search for that item, you get all the individual different color options but at the top was an overall tallied stock total of those items. So if you wanted to know on hand how many "hammers" you had in all, but not worried about red, blue, black, steel, wood, etc option you can at least get an idea of how many hammers in general you have on hand. We used the heck out of this ... and it's now gone.

Is there reasoning for removing it? Was it removed by mistake? It was a FANTASTIC addition in V14!