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Messages - Courtright

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ezPower / Re: Using a Tablet for POS
« on: October 28, 2018, 05:01:40 PM »
Do they make receipt printers like the Bixolon SRP350 plus that I bought from you originally that are wireless?  I was almost hoping being able to somehow print to a Bixolon SRP that I already have.  I think I own 4 of them now and have one not being used at all, but was unsure how I can get a tablet to print to a Bixolon receipt printer (so I don't have to buy a new receipt printer).

So, in the last part of my question I was wondering since I have a 2 computer package will I need to upgrade my package because I soon will need 2 computers and 1 tablet to all function together.  So when someone is checked out on the tablet it will remove the inventory stock from the other 2 computers as well.

Hopefully this clarifies, thank you.

ezPower / Using a Tablet for POS
« on: October 24, 2018, 03:54:36 PM »

Quickly wanted to ask ... I am looking to add a tablet that can be used as a secondary POS for when the line starts to get too long.  No cash, only credit cards.  How can the tablet hook up to a receipt printer like a Bixolon?

And I have purchased a 2 computer POS package ... what do I need to do so I can use my back of house computer, my cash register computer and then a backup tablet just for busy times?

ezPower / Re: Adding Staff/employee name to Z-Out?
« on: October 24, 2018, 03:50:42 PM »
For security though we have it so anyone can do a Z-out bc in Winter when business is slow sometimes there is just 1 person closing alone, a standard employee with no manager on duty.  And I was just thinking of user simplicity that it would always be much easier having the staff's name on the Z-Out so that way you don't have to run reports.  I don't look at Z-Outs until I am at home sitting in my office logging daily sales and don't have access to run reports from the POS at the store. Just like how the Staff's Name is on the Receipt, it is much easier to just see their name on the receipt than if you wanted to figure out who did a sale you had to go run a report, especially if you are reviewing things from home.  Was just a suggestion for future updates that a user would possibly want to see.

ezPower / Re: Windows Updates
« on: October 24, 2018, 03:46:23 PM »
Thank you!  I will probably tomorrow =)

ezPower / Adding Staff/employee name to Z-Out?
« on: October 16, 2018, 08:00:51 AM »
An added benefit for all in my shoes would be showing who puts in their code to do a Z-Out.  I've had times with cash drops being off or just a math issue and being able to see who put their number in (just like on a sales receipt) would be greatly helpful, also a good security addition because an employee visually seeing their name on the Z-Out slip makes them aware they're being tracked.  Just a recommendation

ezPower / Re: Windows Updates
« on: October 16, 2018, 07:58:03 AM »
Tell me about it! ugh, GRRRRRRR!

So at the first store I was able to get them to share and see each other however at my 2nd store I cannot even get the computers to see one another.  It's very frustrating so we have been stuck with using just 1 of our 2 connected systems for sales.  Luckily in the past I've learned to make the regular cash register computer be computer #1 and the one we could live without be #2, so in the times where it can't connect to the Host computer we can still run the program, make sales and have the inventory work right.

So we basically use the main register #1 as our cash register computer and register #2 as our back office computer.  But if you've found any EASY instructions on sharing 2 computers LMK.  Home Group was so easy for me and they made it harder by trying to simplify it.  If I can write code I should be able to share 2 computers, GRRRRRRRR.

It's kinda crazy of me I can use HTML, C++, etc but I've never networked.  They said they have made it easier in the newest release where they took away homegroup however I cannot for the life of me figure out how to see the .ezp folder on the other computer.  Any tips on the steps I need to take to currently share that folder to computer station #2.  As of now, we cannot use POS #2 until we figure out how to see the other computer.  Thanks

ezPower / Re: Side Icon Cashier
« on: May 15, 2018, 01:20:37 PM »
Same with us Ronald.  We haven't ever tried to fix it but once we updated to the newest version, the Staff's name does not show up any more like it used to.  It just says "Select Staff" even after we log in it does not change.

So with the recent Win 10 upgrade that came out, Windows is getting rid of Homegroup.  So there goes our system link for our 2 systems and the one can no longer find the .EZP folder.  I can't figure out without a hopmegroup how to have the one system now find the .EZP folder, any ideas?

ezPower / Re: Check for update remote
« on: January 08, 2018, 12:39:43 PM »
So I am able to get my product updates now. But every time i download the updates it crashes completely. If it doesn't just close it will just sit there not allowing me to do anything till i close it.

ezPower / Re: Check for update remote
« on: December 26, 2017, 02:58:56 PM »
So my older updates I sent through came in. I tried to do another round of updates but it's still not seeing them. Am I going to need to reset update history every time?

ezPower / Re: Check for update remote
« on: December 13, 2017, 11:29:20 AM »
Yeah, those are the updates I sent but I'm still not receiving the update at that store. I have been checking every half hour or so.  I have tried exit the sales screen, exiting the whole program, trying to check for updates the manager reports menu and the reports menu on the sales screen. I am about to restart the computer to see if that does anything. This computer is plugged directly into the router so there should be no connection issues.
Edit: restart did not help

ezPower / Re: Check for update remote
« on: December 13, 2017, 10:31:20 AM »
So I have been trying to send them one or two at a time. There may have been a bunch together when I was sending a specific update I was trying get. This is when i realized i wasn't getting the updates. I tried resending the updates again today. It's only two product updates, though I am still not getting the update on the other computer. Is there anything you see on your end that's stopping me from getting them?

ezPower / Re: Check for update remote
« on: December 12, 2017, 10:02:32 AM »
What I am currently seeing on the computer I send the updates with, it will say connecting, connection successful, uploading products, and products uploaded. I go to my computer that is getting updated and see nothing. I have been using reports>remote> check for product updates. When I do this I get a loading wheel for a second.  Also, I only have access to product control one the system I am sending the updates with.

ezPower / Check for update remote
« on: December 11, 2017, 03:32:08 PM »
 So I was working on updating products using the remote system. I would flag the item for an update and then send it to the store that needs to be updated. At the store, I use the check for product updates button to get my updates so I can change them along with my tags. I would have to completely exit out of the program and got back in to find the updates.  It worked for about ten items then just stopped. I am wondering what would make it do this? And is there a way I can get my updates without having to completely exit out and go back in?
Steve skamagos

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