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Topics - Courtright

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ezPower / Need help with Commision settings.

« on: March 18, 2013, 02:07:52 PM »

So I am selling retail items in which some items have commission and some do not. I know how to create a commission percentage when creating a new product. However a few questions I have are:

Commission can only be tracked by sales made by Staff, correct? So any cashier sales are not linked to commission, correct? So if all of my employees are able to get commission, I need to make them all Staff and have no cashiers, correct?
Is the only way to find out weekly commission (so I can add it to their check) to go to Reports>Staff>Product and search for the employee 1 by 1? Is there a commission report that would list all employees names with the amount of commissioned they have earned in one report?
Since I currently have the employees all set up as Staff (only way I know how to track commission) I went into Manager>Settings>General and check marked the box for "Must Select a Staff". This way they will be logged in correctly to get their commission. However it is asking us to log in every sale (actually seems like twice a sale) and throughout the day we do hundreds of transactions, it would be very annoying to log in for each sale. Is there a setting to make sure an employee logs in for just commissionable item sales? I noticed if no one is logged in and it is just on General Cashier and a purchase is made the commissionable sale goes to no one. How do you suggest I set this up so when a sale is made of a commissionable item that the correct employee is logged in (without them having to log in each and every sale). Out of 300 sales, 5 may only be commissionable items.

I hope that was clear enough. I am sure you can get a general idea of what I am looking to do. I just am unsure if it should be done another way. I didn't find any information in the HELP doc about commission. Thank you for your help!

ezPower / When I click an item for 1st sale, it opens "Product Edit - Settings"???

« on: March 18, 2013, 12:56:11 PM »

So, upon starting the software I go into Sales and if I touch my screen or click my mouse on a product I am trying to sell (ie.: a pair of sunglasses) it open up the "Product Edit - Settings" window instead of adding the item to the sale. After it does this the first time and I exit the "Product Edit - Settings" window it will not do it again and from then on when I push the icon for a sunglass sale, it will add it to the order like it is supposed to. This error only occurs for the first sale being made and it occurs every time. Any way to fix this bug? Thank you.

By the way, I absolutely love this product and your support. I actually informed a high school friend to purchase a system from you just a few weeks back (Coach's Pizza in Waverly, NY) because I liked it so much! Thanks =)

ezPower / Is there a way to sort the Products under a Category?

« on: February 08, 2013, 06:33:52 AM »

I notice that the products are being sorted by using the time they are input into the system. But lets say I want to put my very best sellers at the beginning of the list. Is there a way to do that. I thought by changing the Item # it would do that but it didn't. I see I can sort Dept. & Categories, but what about actual Items within those Categories?

Thanks!