Denver Research

Using a coupon with a -Commission sounds like a bad idea and my testing shows it wouldn't work.

Yeah, I later tried and got no result.  Any creative ideas around this?

I know the title sounds complex, let me explain.

Let's say I have a pair of Ray Ban sunglasses I am selling for $100 that earn 5% commission.  I then offer a promotion to a local big business for 30% off if they use a coupon I give them.  By time I have shipping costs, commission and the discount there is no profit.  So in this rare case, is it possible to sell an item that normally would have 5% commission but have a way so when I scan a 30% off coupon, it removes the commission, or at least negates it?

Perhaps if I make a Product that offers 30% OFF can I do something like make the commission on that 30% OFF Product (negative) -5% to negate the 5% commission of the actual product being sold?  Any ideas on how to achieve what I am looking to do? Thanks

**EDIT** Just tried giving the coupon a negative 5% commission, but that does not remove the commission.  It appears a negative commission is impossible.  Any way you can think of to do what I am trying to do.  Out of the thousands of transaction, hunting down the 30% off sales, then hunting down which employee did what and then removing the commission during Payroll would take A LOT of time, too much to make it worth the headache.  Looking for an automatic system during ring-up to negate it back to zero% commission.

It definitely comes in handy if you ever get locked out. Ask Ronald to PM or e-mail it to you.  I was going to just now but then for all I know you could be an employee looking to gain full access, lol.

DO NOT save it on your POS computer. Employees are sneaky and will come across it.  =/

Perhaps save it in your cell phone/wallet/etc.

That is what I normally get 99% of the time.  But when I had it set up before all the recent changes, I was getting the "Some Items May Have Printed Already! Clearing This Ticket Will Be Recorded In The Managers Log" on commissioned products when clearing a sale that has been taken off the screen (ie.: ringing it up and backing out of the system).

Since the changes not happening anymore.

Yes, I think what may be best is to actually videotape what I am doing and upload it to YouTube for viewing.  Very strange that it is just happening on my end.

I also did a test and put in a product (Ray Ban sunglasses) that has commission and tracked inventory and then didn't finish the sale, but also didn't clear the sale right away either.  I left it in sales control as UNPAID.  I then waited after a few sales (I never printed a receipt at all, just let it sit there) and then CLEARED the sale (just hit clear sale) I got the message saying "Some Items May Have Printed Already! Clearing This Ticket Will Be Recorded In The Managers Log"

But yet I never printed anything.  Don't understand why I got that?  I was the only one working that morning.  That isn't much of a big deal but I found it curious I still got that when I never printed anything at all, just let it sit then cleared it later.

"They steal by not Finishing the sale, print a copy of the receipt, keep the payment and then clear the sale."

Ahhh, very smart.  I tell you what they will work around anything!  I am hoping that has not happened yet. =/

I have removed the "Menu Bar" as well as a lot of access they actually don't need.  But give what I stated above a try.  I was able to manipulate inventory levels but it didn't seem controlled.

I don't think there is a way to track "Printed Receipts" in the Activity Log is there?  I see I can track CLEARED SALES but I wanted to go back and see if there were any printed receipts, then I could check them with the camera system to see if I find something fishy. 

The weird thing is I watched the entire sale on the camera system and I was even going to upload the video so you could watch it.

A customer walked in and picked out a pair. My employee rang them up and the customer stood at the counter for a couple minutes and decided she would think about it since it was a big purchase and that she would be back tomorrow.  My employee then left the sale sitting there on the screen and walked away.  After about 15 minutes she came back to the system and exited out of it so she could ring someone new up. 


Also, you stated "One question I have is why was the sale printed before being paid?  that's a red flag for employee theft.  I would hide the menu bar so they can't print a sale first."  Can you explain to me how an employee could possibly steal that way? 
 
Also if you look at my screencap (http://i74.photobucket.com/albums/i252/business-spice/POS%20System/meclickingCLEARSALE_zps7d73e35a.jpg what part are you calling the "Menu Bar" and how do I go about hiding it?  I take it that is the top bar "File, Products, Sales, etc."
 
Thanks Ronald, if you can address those questions in RED that would be a huge relief.  Right now I'm kinda getting that queezy feeling that an employee is trying to "do something"

I know that is what is claimed but I am honestly letting you know that it has happened somehow twice with us.  I did an inventory count in the morning (twice with Ray Ban and Oakley) and they were spot on.  We do this every morning and every night.  And then for that 1 pair it dropped to negative 1 although we only had 1 of them to sell.  It has to be some bug/glitch because it does not do it 99% of the time but has definitely done it twice this year.

The proof is in the attached pictures and doing the inventory count, and like I said Product Control (which I only have access to) said -1.  I am unsure how else you can explain that.