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ezPower / Re: Something that would be very useful to have
« on: July 18, 2013, 07:19:38 AM »
Smart idea! Thanks. =)
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242
ezPower / Re: Something that would be very useful to have
« on: July 17, 2013, 05:47:58 AM »
Ronald, would that be a possibility? Having a function that doesn't say "requires password to sell" but to also have one that says "must log in to sell"? This way it can track commission for just a handful of items as well as track who is selling what, in case you have for instance a $1,000 item that gets price reduced to $100. You can see which employee is responsible. If it all possible I know it would not only benefit myself but nearly any retailer out there working with commission sales.
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ezPower / Re: Something that would be very useful to have
« on: July 10, 2013, 05:25:40 AM »
Ahhh, I had that security for require a password to sell an item set to zero. It is now working correctly however it doesn't address my initial question still.
It simply requires an employee to enter their password in order to sell the item however it does not log them in for the sale. The log in still says "Staff" and not the employees name. If you could make it so that it would actually log them in for the sale it would be ideal. Thus the sale can be tracked back to which employee did the sale (for security reasons, let's say someone grossly decreased the price of an object) or in my case it would log them in for the sale so they could get commission for that sale.
If it is at all possible that small change would help IMMENSELY, both for security and commission tracking.
Thanks for any insight. =)
It simply requires an employee to enter their password in order to sell the item however it does not log them in for the sale. The log in still says "Staff" and not the employees name. If you could make it so that it would actually log them in for the sale it would be ideal. Thus the sale can be tracked back to which employee did the sale (for security reasons, let's say someone grossly decreased the price of an object) or in my case it would log them in for the sale so they could get commission for that sale.
If it is at all possible that small change would help IMMENSELY, both for security and commission tracking.
Thanks for any insight. =)
244
ezPower / Something that would be very useful to have
« on: July 08, 2013, 05:51:49 AM »
Hello, I know there is an option to make employees log in before each sale but it would be great to be able to go to the Product Edit Window, and just the way you have numerous boxes you can check for various functions, it would be great to have an option that says "Make employee log in to sell."
The reason for this is let's say we well 1,000 different items in our store. Well 20 of those are commission earning sales and 980 of them are not. So to have them log in for every sale is not needed, however they have to remember to log in for their commission earning sales. And if they forget it can be a pain to adjust the sale so they get credit for their commission. I've had it change the date of the sale to the current date when I am trying to edit a sale from a previous date, thus affecting that days numbers.
That would be a tremendous help if at all possible, therefore we can select for which item an employee must log in for in order to sell. I have tried "requires password to sell" in the product edit window however it never asks us for any sort of log in or password.
The reason for this is let's say we well 1,000 different items in our store. Well 20 of those are commission earning sales and 980 of them are not. So to have them log in for every sale is not needed, however they have to remember to log in for their commission earning sales. And if they forget it can be a pain to adjust the sale so they get credit for their commission. I've had it change the date of the sale to the current date when I am trying to edit a sale from a previous date, thus affecting that days numbers.
That would be a tremendous help if at all possible, therefore we can select for which item an employee must log in for in order to sell. I have tried "requires password to sell" in the product edit window however it never asks us for any sort of log in or password.
245
ezPower / Re: Returns and Commission?
« on: June 26, 2013, 06:04:15 AM »
Nice, thank you.
**high five**
When I do an install of a new update, can I just install it or do I need to remove the original copy on the hard drive? I have been just installing it thinking it will overwrite previous files, correct?
**high five**
When I do an install of a new update, can I just install it or do I need to remove the original copy on the hard drive? I have been just installing it thinking it will overwrite previous files, correct?
246
ezPower / Re: Returns and Commission?
« on: June 24, 2013, 10:42:06 AM »
Can you elaborate further on how it has been fixed? Will it remove the commission from the initial seller once a product has been returned?
And can you elaborate on the "Mix-and-Match discount" you referred to, actually not sure what this is. Perhaps it'll come to me once you jog my memory.
Thank you for the update!
And can you elaborate on the "Mix-and-Match discount" you referred to, actually not sure what this is. Perhaps it'll come to me once you jog my memory.
Thank you for the update!
247
ezPower / Returns and Commission?
« on: June 24, 2013, 07:42:42 AM »
Hello, perhaps I could not find this in the manual but I have a question dealing with commission and returns. Let's say "Nathan" sells one item for $100 and gets $5 in commission. The next day, the customer returns the item and "Jess" does the return. When the item is returned and the cashier/manager enters the original invoice number and selects "Does not want/restock" does it remove the initial commission from "Nathan's sale"? I do notice if "Jess" did the return, she gets the $5 commission deducted from her commission, hence the reason we are making a General return number (fake employee) to do returns under. But I am wondering if when the item is returned if it removes the commission from the initial seller or do I have to track it down and deduct it myself? Thanks! =)
248
ezPower / Coding to consider for "Discounts"
« on: June 04, 2013, 05:50:39 AM »
Possibly in future editions or updates your team could rework the coding so if the cashier selects a Discount (ie.: a Product Item in which the selected field is "Coupon%" or "Coupon") then the system will only allow them to select 1 or the other, basically only 1 Discount can be applied per purchase. If they try and select 25% OFF discount more than once it will not allow it. Isn't that technically possible to do? It would alleviate any loop holes with making products FREE or applying a certain percantage of discount multiple times.
I can't see where this would have any negative effect since it is not discounting a single item, but it discounts the entire purchase. You would only ever want to discount the ENTIRE purchase 1 time anyway. Anything more technical could be adjusted by a GM with security clearance to do so.
Just an idea that would be helpful for on the consumer end.
I can't see where this would have any negative effect since it is not discounting a single item, but it discounts the entire purchase. You would only ever want to discount the ENTIRE purchase 1 time anyway. Anything more technical could be adjusted by a GM with security clearance to do so.
Just an idea that would be helpful for on the consumer end.
249
ezPower / Re: "Drawer Opened" says zero on Z report, although it was opened.
« on: June 04, 2013, 05:20:36 AM »Can all the post be transferred to the new board?
Was that meant for me? Are you guys using a new forum board at another site?
On topic, I have been using the new upgrade you sent me and still having the same issue, but now it just says 1. For instance, on Saturday we had 4 drawer openings to make change or correct errors, etc. At the end of night Z Report it said "1" for number of times the drawer was opened. It used to only say "0", not it always says "1" so I believe it is counting the Z report as a drawer opening but not actually counting the drawer openings.
250
ezPower / Re: "Drawer Opened" says zero on Z report, although it was opened.
« on: May 24, 2013, 07:44:53 AM »
Thanks, I will try that.
Also, they were definitely doing a "no sale" basic drawer opening because they were getting the printed out receipt for a drawer opening, not just starting a Z report and then canceling out of it. I realized that trick too and was just hoping the employees would not figure it out. Hopefully your update will solve that. I'll try it out.
But again, they were doing a normal drawer opening, getting a receipt for it and the Z report was showing 0 drawer openings. Perhaps if it was done and then cancelled it cancels out (resets) any previous drawer openings for the day?
Also, they were definitely doing a "no sale" basic drawer opening because they were getting the printed out receipt for a drawer opening, not just starting a Z report and then canceling out of it. I realized that trick too and was just hoping the employees would not figure it out. Hopefully your update will solve that. I'll try it out.
But again, they were doing a normal drawer opening, getting a receipt for it and the Z report was showing 0 drawer openings. Perhaps if it was done and then cancelled it cancels out (resets) any previous drawer openings for the day?
251
ezPower / "Drawer Opened" says zero on Z report, although it was opened.
« on: May 23, 2013, 05:35:20 AM »
This has been arising a lot lately. I want to track each time the drawer is opened for a no sale "to make change, etc." to help me watch for employee theft. However, this has been happening regularly where at the end of the night I have a "no sale" drawer opening receipt that printed where it says "make change", "fix error" and things like that and I have them sign it. So I can see they opened the drawer during the day because I have the slip, however on the Z report it says "Drawer Opened: 0"
Any ideas why it is saying zero times? Sometimes it is correct and will say "1". I double check to see if a "sneaky" Z report was done mid day however all of my Z reports are falling in line by number order so I don't have any missing ones. Thanks for any ideas. =)
Dustin Courtright
Any ideas why it is saying zero times? Sometimes it is correct and will say "1". I double check to see if a "sneaky" Z report was done mid day however all of my Z reports are falling in line by number order so I don't have any missing ones. Thanks for any ideas. =)
Dustin Courtright
252
ezPower / Re: Can I pre-set % discounts?
« on: May 20, 2013, 11:45:13 AM »
Great! I just did it and it works fine. However, I noticed in theory they could just keep hitting the discount button until the item is FREE. Is there any way to prevent this?
For instance, an employee hits 10% off ten times, now it's FREE. Any suggestions?
For instance, an employee hits 10% off ten times, now it's FREE. Any suggestions?
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ezPower / Re: Have question about refund and why my drawer is off by that same amount?
« on: May 20, 2013, 11:36:42 AM »
Actually, I realized the error was completely on my part. I refunded the product and chose CASH and then I remember afterwards they wanted it back on their card instead. So, the report said we were short on credit card but over on cash (by the same amount). Didn't realize the error until the next day when I was at the store. Completely user error, sorry about that! 
254
ezPower / Can I change the date of a sale?
« on: May 16, 2013, 07:59:53 AM »
Hello once again!
I had an employee ring up a sale yesterday without entering their password (so now they don't get 5% commission on it). I went into edit the sale today to change it over to her sale. Upon doing so, I somehow deleted the payment altogether and cleared everything. So I went in to edit the sale once again, rang up the merchandise, cashed it out but it now shows todays date, which makes it looks like the sale was today. If I leave it our stock and our total sales is correct however the drawer will be short the amount of that sale today.
So can I generate a sale and then go in and change the date of it to a prior date? Let me know if you have any ideas on how to remedy this situation. Thank you
Dustin Courtright
I had an employee ring up a sale yesterday without entering their password (so now they don't get 5% commission on it). I went into edit the sale today to change it over to her sale. Upon doing so, I somehow deleted the payment altogether and cleared everything. So I went in to edit the sale once again, rang up the merchandise, cashed it out but it now shows todays date, which makes it looks like the sale was today. If I leave it our stock and our total sales is correct however the drawer will be short the amount of that sale today.
So can I generate a sale and then go in and change the date of it to a prior date? Let me know if you have any ideas on how to remedy this situation. Thank you
Dustin Courtright
255
ezPower / Can I pre-set % discounts?
« on: May 16, 2013, 07:53:09 AM »
Hello again,
As of now, my employees have the ability to go into % discount and adjust the % off for merchandise. Although this is helpful for military discounts or offering to pay someones tax I am uneasy knowing they can ring up an item and then put in 100% discount and basically it's free to them or their buddies.
Can I make it so they only have two % OFF choices? Like 5% off to pay for tax or 10% off for military discount? Please let me know if that is possible and how to go about doing that. Thank you.
As of now, my employees have the ability to go into % discount and adjust the % off for merchandise. Although this is helpful for military discounts or offering to pay someones tax I am uneasy knowing they can ring up an item and then put in 100% discount and basically it's free to them or their buddies.
Can I make it so they only have two % OFF choices? Like 5% off to pay for tax or 10% off for military discount? Please let me know if that is possible and how to go about doing that. Thank you.