Denver Research

So that's it?  I see there are a number of companies that make such cards - so I just have them printed the way you describe, and I can swipe them and EZP will track the dollar values and everything?

Thanks, Ronald.

Yes, this was a real revelation.  It's worked fantastically for us!

Yes, EZ Power stays hung up as well.  Also, when I cancel the printing (close down the print windows), EZ Power stays locked up for a while, then closes.

I've done Windows updates (I run Windows 7), the Acrobat X update, but no others.  Is there an EZP update?

This used to happen on rare occassion, but a reboot would take care of it.

Thanks.

Again, I have EZ POS 13.

If I'm shipping something to a customer, I presently use a copy of their Receipt to enter shipping info into the UPS or USPS software.

If I'm shipping something to another party, I have the "Packing Slip" set up to print out the "ship to" information.

Both have nice, complete name and address info for this - but no email address.  I find it very useful to have the tracking info emailed to the customer, which both UPS and USPS have the capability of doing.  Presently, I have to either manually write the email address on the receipt or refer to EZP for it at the time of printing the shipping labels - neither of which is exactly handy. 

Is there - or could there be - any way to include a customer's email address on the receipt?

Thanks.
 

I didn't end up waiting to see if it would go away.  I uninstalled, then re-installed the software, and haven't had any problems with it since.

First, I humbly apologize for providing the information in my first post NOT for gmail, but for my web server.  No wonder it didn't work for you guys!

However, this will work with gmail - or at least it does on my system.  Rather than the setting I mentioned earlier, I used the following (bolding the parts that are different from my first post):

Name and Email Address:  self-explanatory
Authentication Method:  "Auth Login"
Username and Password:  self-explanatory
Outgoing Mail:  "smtp.gmail.com"
Port Number: 587
Auto Connect to Internet:  UNchecked
Bind to:  any ip address
Encoding:  Western European
Send all message MIME encoded:  checked
Send all messages as HTML:  checked

The differences for the outgoing mail server and port number weren't surprising, of course.  But, for some reason, the IP address that I could toggle on and off with "any ip address" in the "Bind to" field did not match the IP address of the computer I was using, so I left it on "any ip address".  That still didn't work, so I turned off the "auto-connect to internet" - and for some reason that worked!  Maybe Ronald could explain why! 

I think you guys will like that remote email feature.  Though the report is in .txt format and parts can be hard to read, you can get a feel for what's going on by just glancing at it (I have it going off every hour from my remote location), and if you want to make more sense of it (e.g., end of day), it can be easily converted to .csv or .xls format.

It seems that both times this happened, the program kind of "froze", and went into a shadowed/grayed out mode.  The clerk would then close the program, and when the program window closed, the credit card window would be revealed briefly, then close as well.  On re-opening the program, there would be the transaction, unpaid for.

The clerk admitted that she may have been swiping the card before the credit card window was fully open, and is now waiting a bit longer.  We've also decided to reboot the computer every morning on opening.

I'd appreciate any other suggestions on what we could do differently.

Thanks!