Author Topic: how to correct cash and creditcard payment error  (Read 5666 times)

Offline ck_1804

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how to correct cash and creditcard payment error
« on: June 06, 2011, 03:05:57 PM »
Hello,
Completely my faul, but once in a while it happens that I enter a credit card payment as cash payment, or vice versa. Because of this the Z-out reports show incorrect totals under cash or credit card totals.
What I would like to do is go to these incorrect entere payments on the invoice, and correct it, so an actual credit card sales shows as credit card sale instead of a cash sale.

What would be the correct way of fixing this?
Thank you

Offline ronaldrwl

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Re: how to correct cash and creditcard payment error
« Reply #1 on: June 06, 2011, 03:28:30 PM »
You can fix this.  If the sale was on a different day, set your computer date to that date.  Find the sale in the sales window.  Open the Sales / Sales Information window and click on the payment and delete it.  Now Finish the sale as normal.  Don't forget to reset your computer clock.

Offline ck_1804

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Re: how to correct cash and creditcard payment error
« Reply #2 on: June 07, 2011, 03:25:25 PM »
Great - thank you so much.