Author Topic: Pole Display does not show total.  (Read 5544 times)

Offline byfun

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Pole Display does not show total.
« on: July 23, 2017, 09:58:00 PM »
Using Ez14. The pole display does not display the total price that the customer need to pay.

I am using 2 line display Epson emulation.

The item description on first line.
Qty and Price on 2nd line.

Using cash only payment mode. When i press cash and drawer come out. It just show "Thank You"

Offline ronaldrwl

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Re: Pole Display does not show total.
« Reply #1 on: July 24, 2017, 05:19:05 AM »
As I remember it shows the amount due when the Payment window opens.

Offline byfun

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Re: Pole Display does not show total.
« Reply #2 on: July 24, 2017, 06:05:11 AM »
I using cash as the only payment mode, i assigned the CASH icon to the function button to do fast payment. I didnt use the Change Due screen.

So in my case, no payment screen and change due screen. Its sort of fast service kiosk. Anyway to resolve this ? The old version v10 using this setup i remember dont have this issue (seem so).

Offline ronaldrwl

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Re: Pole Display does not show total.
« Reply #3 on: July 25, 2017, 05:44:35 AM »
Our programmer looked into this and found a way to show the total when using the Cash payment button from the sales screen.  We sent you a email with the update.  If you don't see it check your spam folder.

Offline ronaldrwl

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Re: Pole Display does not show total.
« Reply #4 on: July 28, 2017, 05:04:51 AM »
It shows the Total and Balance when the "Enter Cash Paid" window is open.  That's the only place the message can be shown.