Author Topic: Reports not displaying correctly  (Read 1376 times)

Offline VaporPhoxxe

  • Newbie
  • *
  • Posts: 45
    • View Profile
Reports not displaying correctly
« on: May 25, 2017, 12:22:32 PM »
I would really like to get some insight on this issue.
The reports window does not display the Start of Day and End of Day correctly and the date range calendar does not display correctly.
This happens with both V13 and V14.
I have re-installed the video drivers and uninstalled and re-installed V14.

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1582
    • View Profile
Re: Reports not displaying correctly
« Reply #1 on: May 25, 2017, 01:16:21 PM »
I'll take a guess.  Open the Windows Control Panel.  Select the Region settings.  You want the Additional Settings under the Formats tab.  Use the Reset button to restore the system defaults for numbers, currency, time and date. 

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1582
    • View Profile
Re: Reports not displaying correctly
« Reply #2 on: May 30, 2017, 10:56:52 AM »
It seems to be related to a Windows 10 update.  We're looking into it.

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1582
    • View Profile
Re: Reports not displaying correctly
« Reply #3 on: May 31, 2017, 03:51:51 AM »
This problem is caused by the latest Windows 10 update.  Here is the reply from Microsoft:
"A fix for this issue is scheduled to be included in the June cumulative update for Windows 10.
Dave Anderson - Microsoft"

I guess we have to live with it for a little while.

Offline VaporPhoxxe

  • Newbie
  • *
  • Posts: 45
    • View Profile
Re: Reports not displaying correctly
« Reply #4 on: June 03, 2017, 07:26:05 AM »
I went and checked and verified the correct settings, no change.

P.S. I saw your response from Microsoft, thank you for looking into this.

Offline VaporPhoxxe

  • Newbie
  • *
  • Posts: 45
    • View Profile
Re: Reports not displaying correctly
« Reply #5 on: June 14, 2017, 05:33:42 AM »
New Windows Update: calendar display fixed !!!

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1582
    • View Profile
Re: Reports not displaying correctly
« Reply #6 on: June 14, 2017, 05:37:14 AM »
Thank you for your report.  I haven't received the update yet from Microsoft.