Author Topic: Voids not being deducted in Z out  (Read 6148 times)

Offline Darren

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Voids not being deducted in Z out
« on: May 18, 2016, 01:07:12 AM »
G'day. I'm using eZPos 13 and have noticed that when a sale is voided, it is not deducted from the Z-out or the Daily Summary. Some other reports are not accurate. Is there a fix for these?

Thanks
« Last Edit: May 18, 2016, 01:26:37 AM by Darren »

Offline ronaldrwl

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Re: Voids not being deducted in Z out
« Reply #1 on: May 18, 2016, 04:59:17 AM »
A Void Sale should almost never be used.  It removes the sale and payment.  Never use a Void Sale when a customer does a return.  Start a new sale and use the Return function.  The only time I can see using a void is if a customer changes their mind 5 seconds after completing the sale.

Offline Courtright

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Re: Voids not being deducted in Z out
« Reply #2 on: May 18, 2016, 06:29:21 AM »
Agree, I also sometimes will use VOID SALE if doing training, but that is the ONLY time I personally ever use it.
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Offline Darren

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Re: Voids not being deducted in Z out
« Reply #3 on: May 18, 2016, 11:49:30 PM »
Thank you people