Author Topic: "No printer" message in pos operation  (Read 7114 times)

Offline byfun

  • Newbie
  • *
  • Posts: 18
    • View Profile
"No printer" message in pos operation
« on: April 22, 2014, 06:13:26 PM »
Hi,

Encountered "No printer" message every time a pos transaction was done. My POS has a printer connected to it. How to remove this prompt ?

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1676
    • View Profile
Re: "No printer" message in pos operation
« Reply #1 on: April 23, 2014, 05:33:41 AM »
Does it say No Default Printer?
Are you printing any receipts?

Offline byfun

  • Newbie
  • *
  • Posts: 18
    • View Profile
Re: "No printer" message in pos operation
« Reply #2 on: April 23, 2014, 08:25:00 PM »
No it just pop out "No printer". I'm also not printing any receipt, by default i set it to no printing.

But i do have a normal printer set as default. Mainly use for printing report and stock taking and the reporting or stock taking report is working fine.

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1676
    • View Profile
Re: "No printer" message in pos operation
« Reply #3 on: April 24, 2014, 05:24:54 AM »
Open the Settings / Printer & Equipment and make sure all the Copies fields are set to zero.

Offline byfun

  • Newbie
  • *
  • Posts: 18
    • View Profile
Re: "No printer" message in pos operation
« Reply #4 on: April 25, 2014, 12:21:32 AM »
This is already done but the error still exist .

Offline ronaldrwl

  • Administrator
  • Hero Member
  • *****
  • Posts: 1676
    • View Profile
Re: "No printer" message in pos operation
« Reply #5 on: April 25, 2014, 05:16:26 AM »
Also, check the "Sales Label Printer Copies" on the right

Offline byfun

  • Newbie
  • *
  • Posts: 18
    • View Profile
Re: "No printer" message in pos operation
« Reply #6 on: May 04, 2014, 07:58:13 AM »
Ok manage to get the "Sales Label" copy and set to 0 and problem resolved.