Author Topic: multiple products with same upc  (Read 218 times)

Offline mattfenske

  • Newbie
  • *
  • Posts: 1
    • View Profile
multiple products with same upc
« on: April 05, 2024, 06:22:57 AM »
The "Help" document states that if multiple products use the same upc, then the cashier will be asked to choose which product.  This is not happening.  I have two products with the same upc, but when I scan or search for the upc code, the POS just puts in the first product created and does not ask for a choice.