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Messages - Lee

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31
ezPower / Re: Processing checks.
« on: February 01, 2011, 10:17:45 AM »
When a sale is ready to be paid and I select "Finish" the software displays a "Pay Method" window.  This wind has the subtotal, tax, total, and balance on the right hand side, a number of payment type buttons, and, at the bottom, a "Handling" and a "Cash Back" button and a small blank field the function of which I have never investigated (but it isn't a calculator - I did try that).

If one selects "Cash Back" one gets a simple field to be filled in. 
If one selects the "Cheque" button the check is assumed to be for the exact amount of purchase.

Perhaps the calculator to which you refer is not, in fact, in my version.

Apparently my problem is that we DO allow for cash back on checks. 

32
ezPower / Re: Need cost of inventory but having problem
« on: February 01, 2011, 09:57:28 AM »
In the product control window you can list up to 2,000 products and set the "average cost" to "cost" on all of them at the same time.

33
ezPower / Processing checks.
« on: January 31, 2011, 11:32:10 AM »
I have an ongoing problem that is a huge headache but should be an easy programming fix.

The situation occurs when a customer wishes to use a check that is over the amount of purchase.  Grab a calculator, enter the amount of check, subtract the amount of purchase, select "cash back" on the sales screen, enter the amount from the calculator, verify that the total equals the check.

Why is this so unnecessarily complicated?

Why not allow me to select "check" from the payment options and have that pull up a window that gives me the option of selecting "exact amount" or entering the amount of the check and letting the software calculate the change?

In our little store in the mountains people receive checks from many sources which we accept.  Perhaps one in five is for the exact amount.  The rest of the time the check is a government check or a personal check from a third party and they are never for the exact amount.

Thanks,
Lee

34
ezPower / Re: Problems with Inventory Accuracy
« on: January 31, 2011, 11:18:27 AM »
This could be part of my problem.  EVERY WEEK when I receive stock I find that the inventory counts are wrong for about 3 to 5 percent of the items.  It has been a point of contention between my wife and myself as she doubts that we have that much theft.  She blames the software while I have been trusting it.

Do I now understand that if I edit a sale the items are added back into inventory and yet still displayed as if they will be, but aren't, re-deducted when the edit is completed?  This is just WRONG.  The items should either be returned into stock and NOT be listed in the sales window or listed in the sales window and NOT be returned to stock.

35
ezPower / Re: Need cost of inventory but having problem
« on: January 31, 2011, 10:57:29 AM »
This has happened to me on about a dozen products.  Outrageous values.  A quart of Cobra malt liquor with an average coat of $395?!?

36
ezPower / Re: stock update
« on: October 07, 2010, 07:44:40 AM »
On my system the scanner adds the "enter" function after reading the scanned data.

Try this: Enter the quantity, PRESS ENTER, then select stock correction and ok.

Just trying to help.

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