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Messages - ronaldrwl

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16
ezPower / Re: Percentage discounts
« on: July 15, 2021, 04:32:33 AM »
The Category discount you were using works on 2 or more.  Or 4 or more...  So, the 3rd pizza would be discounted. 
I would try the "Buy 1 Get 1 Discount by Category%".
If that doesn't work then they would probably need to create new Discounted sku's for those specials.

17
One issue that I didn't see at first is a drawer can Not be connected directly to a USB port in almost all cases.  It must be a serial port.  I've seen serial port emulations work and many not work.  The software is writing directly to the COM port and it will not work if it's configured as a USB port.  To use a USB port the drawer must be connected to the printer and the printer is connected to the USB port.  This is the standard connection method.  In the Settings / Printer & Equipment what setting are you using?  The USB setting is for a special M-S cashdrawer.  The standard open method is "Open connected to Printer".  This has the drawer connected to the printer.

18
Do both the computers have the same usb device?
I show you have the single computer version?
The "File / Open Drawer", Open Drawer button, z-out all use the same code to open the drawer.

19
ezPower / Installing Problems
« on: June 07, 2021, 05:36:09 AM »
I've run into Windows 10 blocking apps from being installed.  This is what helped me.  Open:
the Settings windows and search for "Reputation-based protection".

Here is the full path "Settings / Update & Security / Windows Security / App & Browser Control / Reputation-based protection".

I turned off these and was then able to download and install apps.  After installing I turned them them back on.  I've attached a screen shot of the window.

20
ezPower / Re: Windows tablet
« on: May 24, 2021, 04:20:11 AM »
I haven't looked at the tablet market in awhile.  A few years ago I got a ASUS tablet on clearance for $80.  I wanted to test our software running the Network version.  It was running Windows 8.1 and was the slowest cheapest tablet I could find.  It worked great but a little slow.  Anything running Windows 10 should be fine.

21
ezPower / Re: WebGen - Failed to uploaded index
« on: May 15, 2021, 04:45:12 AM »
Try using a ftp program to upload the files.
Open the Help window and click on the Database button.  A window will open.  All the WebGen files to upload are located inside the WebGen folder.

22
ezPower / Re: WebGen - Failed to uploaded index
« on: May 13, 2021, 06:20:28 AM »
Were any files uploaded?
If yes, then it could be it timed out?
If no, then it must be username, password, base address, port, etc.. Or, make sure the POS.exe has permission to access the internet on your computer.  Does you server allow ftp's?  Try doing an ftp in something else.

23
ezPower / Re: sending reports to cell phone
« on: May 12, 2021, 05:08:53 AM »
You should see the reports updated.
The subscription status will always be visible in the Remote Report Settings (bottom of window).

24
ezPower / Re: WebGen - Failed to uploaded index
« on: May 12, 2021, 05:06:52 AM »
It is most likely the server settings.  This features requires you understand how your server works and have permission to read/write files to it.

25
ezPower / Re: WebGen - Failed to uploaded index
« on: May 11, 2021, 04:38:25 AM »
Have you been using it or was this the first time?
It would be because it didn't have or lost internet access.  it could be the server timed out, your firewall/security software stopped it, the setting.

26
ezPower / Re: sending reports to cell phone
« on: May 11, 2021, 04:35:14 AM »
It works with any Internet Service.  Any device that can access the internet.  It is a download.  The $19.99 is for one location.

27
ezPower / Re: sending reports to cell phone
« on: May 10, 2021, 05:36:24 AM »
The subscription is $19.99/year.  You can purchase the subscription at our website.  "Cloud Service Subscription" $19.99/year.
http://www.denverresearch.com/software/prices.shtml

28
ezPower / Re: sending reports to cell phone
« on: May 09, 2021, 06:49:58 AM »
It's a subscription service.  Check to see if it ran out.

29
ezPower / Re: Read Scale and Print Label
« on: May 06, 2021, 04:20:42 AM »
That requires a scale that prints labels.  The software can read the barcode with a price or weight printed on the label.

30
ezPower / Re: Webgen - Paypal and Thermal Printer
« on: May 06, 2021, 04:17:31 AM »
It's not automatic.  The inventory information is updated when using the Publish function.

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