1186
ezPower / Re: Problems with Inventory Accuracy
« on: February 07, 2011, 07:29:44 AM »
No data is lost in updates. The update only replaces the program. All the data is stored in separate files.
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1187
ezPower / Re: PROBLEMS WHEN UPLOADING FILES
« on: February 07, 2011, 07:28:18 AM »
The only field that must be unique is the Item#. All the other fields can be the same.
1188
ezPower / Re: how do i make a invoice for a4
« on: February 05, 2011, 05:47:13 PM »
The invoice will print in whatever your printer format size is. If the invoice has been paid you can't turn it off.
1189
ezPower / Re: PROBLEMS WHEN UPLOADING FILES
« on: February 05, 2011, 05:46:05 PM »
I can only guess. Check to make sure all the products have item#'s. And duplicate item#'s will just replace the product.
1190
ezPower / Re: Problems with Inventory Accuracy
« on: February 05, 2011, 07:52:38 AM »
We have a version 13 update to address the inventory count when using the Edit Sale. What are your business names?
1191
ezPower / Re: Processing checks.
« on: February 01, 2011, 02:13:36 PM »
I checked and you are a few years back with version#10 and it did not have the calculator.
1192
ezPower / Re: Need cost of inventory but having problem
« on: February 01, 2011, 02:09:49 PM »
Use the Tools / Set Avg Cost to Cost in the Product Control window.
1193
ezPower / Re: Problems with Inventory Accuracy
« on: February 01, 2011, 08:16:03 AM »
I also have to add every time sales editing comes up, I think it's a bad practice. The best practice is to make fixes/changes in a new sale. This gives the best accountability and you can easily trace what steps your cashier made.
1194
ezPower / Re: Processing checks.
« on: February 01, 2011, 07:38:57 AM »
There is a calculator in the payment window.
The only problem is many business do not allow cash back on checks.
The only problem is many business do not allow cash back on checks.
1195
ezPower / Re: Problems with Inventory Accuracy
« on: February 01, 2011, 07:36:14 AM »
The problem they are reporting is when the Terms payment methods is being used.
1196
ezPower / Re: Need cost of inventory but having problem
« on: January 31, 2011, 09:42:22 AM »
The number used for the Total Assets is the Avg Cost field times the Qty field on all the products. Check those fields. My guess is one of the Avg Cost is wrong. The Avg Cost can be set the Cost using the Tools / Set Avg Cost to Cost function.
1197
ezPower / Re: Change of address
« on: January 30, 2011, 06:29:44 PM »
Send a change of address request email to support@denverresearch.com. Include your old and new address.
1198
ezPower / Re: Problems with Inventory Accuracy
« on: January 28, 2011, 07:23:11 AM »
I'll look into it.
1199
ezPower / Re: Discount after total
« on: January 27, 2011, 07:16:59 AM »
There is a discount for the entire sale. You need to put this button on the sales screen. In the Managers window use the Tools / Arrange Function Buttons. There are about 80 functions you can pick from. You want the Discount button which looks like a paper page with a large %.
1200
ezPower / Re: Inventory Cost
« on: January 27, 2011, 07:13:37 AM »
Use the report Inventory / Value