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Topics - ronaldrwl

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16
ezPower / EMV Credit Card Processing
« on: October 27, 2015, 05:36:37 AM »
We have completed the EMV credit card integration with Mercury Payment Systems.  If you are interested in getting setup and want to accept chip processing let us know.

17
ezPower / Version 14 Features
« on: October 29, 2014, 06:46:40 AM »
These are some of the new features added to version 14.  For users of older versions, you can Update to Current Version for $79.99.

- New Graphical Table navigation and Table Status windows.
- Modifiers now allow multiple selections.
- Second Add-on group.
- Take-out food can be taxed at a different rate.
- Take-out and Delivery orders can have a different price.
- Items can mix their tax method and be either a VAT or Tax added.
- Item discounts can now be by percent or amount and added more Happy Hour discounts.
- New reports (Voids, Returns, Discounts...) and faster speeds for many of the reports.
- New Product Save and Load (extensible format allows for expansion without breaking compatibility with older/newer versions).
- Added simpler inventory export/import functions so that using Excel is easier to make bulk changes.
- Up to six printers are available for each station and 4 KDS (network version).
- Added more bulk change options to the Product Control window.
- Add-on's can be applied to a group of products.
- Manager's report window has been upgraded.
- Support for Packages (Buy 3 massages...).  Any product can be made into a package.
- The sales window can be resized and it will remember the size and location next time.
- Inventory history is now available.  View the inventory for any day.
- Added a Stylist report to the Salon version.
- Line item commission tracking.
- Added a SMS message edit window.
- A Delivery charge can be automatically added.
- Mirror: Products can now appear in a different Menu/Department or Category with different prices.
- Customer fields can be set to required.
- Suggested gratuities can be printed on receipts.
- Products can be flagged to require customer information.
- A Total Price can be given for a quantity of products.
- Expanded Customer Loyalty Options.
- Restaurant version now supports KDS / Monitors.
- Faster Returns and a scanner can be used.
- Merge two customers.

18
ezPower / *** How to Register ***
« on: March 06, 2014, 07:22:56 AM »
How to Register

Your account will not work until we activate it.  We are having problems with spamming.  To start using a new account, email us and we'll activate your account. 

Thanks,
Denver Research
support @ Denver research . com

19
ezPower / How to use Arabic/French...
« on: March 05, 2014, 08:38:41 AM »
Or any other language.

The computer you are using must be set to your language.  You can do this in the Windows Control Panel, Regional & Language Options.
Then in ezPower open the Settings / General and check the box "Use Default Fonts".  Restart the program and you should be able to enter your product descriptions in your language.
Also, open the Settings / Printer Options and select "Roll Receipt Style" #7.  This will allow you to format your receipt properly.

We do not have a translation in Arabic or French but you can change much of it in the Settings / Terminology window.  Another option is we can send you a list of words for you to translate.  We'll encode that into the program.

20
ezPower / Fixes
« on: June 26, 2013, 09:08:33 AM »
Version 14.
List Today's Sales Only will now show sales past midnight until 3 am.
Purchase Orders
In the purchase order window the Order Estimator was fixed.  Products using the Case / Single link now work with the Out of Stock Warning and Out-Of-Stock Hold options.
Fixed a memory problem in Purchase order functions that would cause erratic behavior. 12/2/2015
Z-Out Report
Problem with VAT systems that used the Sales Discount.  The z-out report was showing conflicting information.
Network Connections
How the clients connect to the server computer has been updated to protect against possible server failures.  For example, if the server is not on when a client starts.  Or, if the server is shut down while a client is in the middle of a sale.  Or, the network connection is not available.  The new procedure tries to provide a smother exit for these situations. 12/30/2015
Sales Window
Fixed a problem with the Function Keys that were active in a closed sale. 9/7/2016
Version 13 & 14
Edit button
Using the Item Edit button (pencil) in the sales window to change the quantity can cause inventory errors if the sale is left open.  This problem has been fixed.
Sales Export/Import. 9/11/2015

21
ezPower / New Mix-n-Match Discount
« on: June 11, 2013, 06:41:59 AM »
New for Version 13 owners:

There is a new Mix-n-Match discount function.  Since this has been requested by so many we've added it to version 13.  Mix-n-Match allows a wide variety of items to be discounted by different levels.  Either by purchase quantity or amount.  Examples:

Buy any group of items with the same Sub-Category and get a discount.  You could create a Sub-Category like Clearance or Special.  Assign that Sub-Category to any item to be put on sale.  And for each item open the tab Functions / Discounts to add this item to the sale.

Buy 3 and Get 10% off.
Buy 5 and Get 20% off.
...

Or

Buy $10 and Get 10% off.
Buy $20 and Get 20% off.
...

This is a free Update to version 13.  Send us an email requesting the update.

22
ezPower / How To Post
« on: May 14, 2011, 08:18:46 AM »
This is a forum for questions and answers on how to operate ezPower.

To help you we need:
1 - The business name the software was registered to.  If you are using the demo then specify Demo.
2 - What version# are you using.
3 - Give as much detail as possible.

Please give as much information as you can and be as accurate as possible with your questions.  Most of our reply's are wasted time spent trying to figure out the question.  When does the problem happen?  What error messages are you getting?  Include a complete Version# with your business name.  The more information the faster we can help.  If you spend an extra 10 seconds with better information you will get better information back!!!

Thanks,

23
ezPower / Printer & Cashdrawers
« on: July 07, 2009, 02:32:45 PM »
Escape Commands for Generic Text Driver

Epson printers:
Open Drawer: <1B><70><30><3C><78><00>
Open Drawer: <1B><70><00><19><64> (MMF drawers)
Cut Paper: <1B><56><30>
Double Width: <1B><21><20>
Normal: <1B><21><01>
Reverse Feed: <1B><65><02>

Star Printers:
Open Drawer: <07>

Citizen Printers:
Open Drawer: <1B><70><00><32><FA><00>

Samsung Printers:
Open Drawer: <1B><70><00><19><FA><00>
Cut Paper: <1D><56><42><00>

For Windows XP & 2000:
1) Open the Control Panel.
2) Double click on Printers and Faxes.
3) Right Mouse click on the Generic Text Only driver.
4) Select Properties.
5) Click on Printer Commands.
6) Enter the escape sequence in the Begin Print Job just as it's shown with the angle brackets.

For Windows Windows 7:
1) Open the Control Panel / Hardware and Sound / Devices and Printers.
2) Right click on the printer icon and select Printer Properties.
3) Click on Printer Commands.
4) Enter the escape sequence in the Begin Print Job just as it's shown with the angle brackets.

Also set the Paper Source:
1) Click on General tab.
2) Click on Printing Preferences... button.
3) Click on Paper/Quality tab.
4) Paper Source: Cont. Feed - With Break

These are for cash drawers that are connected to the printer. There are variations where this commands will not work.

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