Denver Research

FYI - There's a lot to it.  The sales export saves a lot more information than sales.  It saves a copy of modifiers, customers and other information.  I saw that the date function was turned off.  I'll send you a link with it activated.
The New Sales export marks a sale when used.  Only the New Sales export marks sales.  Once it's marked it will not be exported by New Sales again.

Try this.  Open the path to the email folder "C:\Users\Public\Documents\DR14\Email".  Inside you'll see some files.  Open the "body.txt".  That contains the body of the email.  On my test it looks like this with CR's all there:

body test

xxxxx Store Name
xxxxxx Store Address

Drawer #1 X-Out
From: 6/23/2020, 7:50 AM
to:   6/24/2020, 8:15 AM


Cash:
Starting Balance                0.00
Recorded                   10,710.00
------------------------------------
Recorded Payments:
Cash                       10,710.00
Total                      10,710.00
------------------------------------

What happens if you set the Paper Roll Width to 4"?

I did a test print with styles #1,4 & 5 it prints the same full 3" width?
In the Settings / Printer Options check the "Paper Roll Width (inches)".

If you search by a supplier you will only see that supplier and won't see other suppliers.
If you search by a description you will see all the options.

We still have customers that do not get our emails.  Check your spam folder and put us on your 'friends' list.

There was no issue with v13 doing a z-out.  It's always something else like in your case where there are other problems.  I would send you the last build of 13.8x but it's not going to work on XP.