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Messages - ronaldrwl

Pages: [1] 2 3 ... 82
1
ezPower / Re: info to print a purchase order
« on: May 26, 2023, 04:46:49 AM »
Those reports are the large format only.  The only reports that fit on 3" will come up as a 3" report on the monitor.  For example, the z-out is 3".
There is no Italian language version.
Yes, you can purchase the software.
Partial means that only the scales screen is translated (mostly).

2
ezPower / Re: Loading v14 network
« on: May 24, 2023, 05:05:28 AM »
Quote from: thecaptive on May 21, 2023, 12:50:33 PM
Our computer (reg #1) has been having problems and they seem to be related to a bad (corrupted) drive. Bought new computer and I'm trying to load everything on it so we can swap out the old one.
I have loaded Ver14 network onto it but have not been able to restore the backup on the new computer. I know it's something simple but it's beyond me. We are currently using the old (soon to be replaced) computer because we are still open for business. I was hoping to get things up and running on the new one so we could just bring it up after we close so we can start fresh the next day.

Is setting up the new computer as #1 while we still have the one in front set as #1 causing the problem?
No.
 If so is there any way to set things up so it is a relatively painless and simple process?
NA
Also do I just use the backup to install the information onto the new computer?
You can just copy the "ezp" folder to the new computer.

Sorry but I'm just stuck as how to do this (as usual).

I assume the "ezp" files that I backup daily is what needs to be imported or installed on the new computer. If so at least I am kind of on the right track.
Yes

I hope you can understand what I am trying to say.

Thank you Ronald in advance for the help.

3
ezPower / Re: info to print a purchase order
« on: May 24, 2023, 05:02:13 AM »
When you view reports, they will either be the narrow roll paper format (~3 columns).  Or the full sheet format (up to 10 columns).  The narrow format should work on your 80mm paper.  The supplier report will not fit.

4
ezPower / Re: Asking for a password when ready to finalize a sale
« on: April 30, 2023, 11:45:24 AM »
If you don't have the password use the one I emailed to you.  Open the Managers window and Settings / Security.  Use the p/w to turn security off or to enter your own p/w.

5
ezPower / Re: At Cost Setting Not Working
« on: April 10, 2023, 05:48:46 AM »
If I understand correctly it's not working when:
Product Price Level: Employee.
Customer Level: At Cost.

Was there any change when this started happening?

6
ezPower / Re: Recovering Old Inventory/Stock List
« on: January 02, 2023, 07:09:51 AM »
I believe you can.  Open the Reports and use the Inventory / History and Trace.  Click on the date you want. 

7
ezPower / Re: Installing Problems
« on: October 15, 2022, 06:01:38 AM »
We received your email with the same question.
Follow the sharing directions on the server first.  The directions are in the Help Document (Network Setup).
On the 2nd computer you should remove this file so that the setup can begin at the beginning.  Open the
C:\Users\Public\Documents\DR14
and remove "LocalFileNames.plf".
Now run the software to enter Register#2 and find the server.

8
ezPower / Re: moose lodge software
« on: June 27, 2022, 08:47:46 AM »
They all mostly have the same functions.  But the cashier interfaces are different.  I think you would want either the General Retail or the Restaurant version.  These versions are easy to use with services and products without a barcode.

9
ezPower / Credit Card Service Charge
« on: June 07, 2022, 06:27:27 AM »
A charge can now be added to a sale to offset the credit card service charge.  The charge may be taxed (optional).  This update is for version 14.  Send support an email to see if you are eligible.  Older versions may require an update and small charge.  Here is how to set it up after you get the update:
 
1 – create a Fee% product.  Put the %amount (10) in the Price field. Here are the suggested settings in red:
(see pic1 attached)

2 – change Charge to Service Charge (or something).
(see pic2 attached)

3 - Settings / Payment Methods, select the Service Fee% product.

10
ezPower / Re: Any system users in Australia - Melbourne VIC or Gippsland VIC area?
« on: May 24, 2022, 06:50:46 AM »
I don't have a procedure myself as we don't have walk-in customers.
Maybe start with this:
1 - use Make A Payment
2 - select the customers name
3 - New Payment button
4 - select the payment type
5 - print payment receipt.
6 - select the payment and Invoice, use Apply Payment

11
ezPower / Re: Any system users in Australia - Melbourne VIC or Gippsland VIC area?
« on: May 22, 2022, 04:09:31 AM »
What exactly are you needing?  You can use the report Customer / Customers with a Balance to see the balances.

12
ezPower / Re: software in smartphone
« on: March 05, 2022, 07:38:34 AM »
The software only runs on devises with Windows 7,8,10,11

13
ezPower / Re: Interface - Switch
« on: March 05, 2022, 07:37:26 AM »
No.  Each version has its own interface, terminologies and specific functions.

14
ezPower / Re: Bar Software
« on: August 20, 2021, 01:51:15 PM »
It's been used at many bars.  It does have some features for bars but not everything.  What features are important to you?

Try the Restaurant version demo.  Open the Settings / Setup Starter and select Bar Mode.  This will give you one way to run a bar with Tabs and open tickets.

15
ezPower / Re: Percentage discounts
« on: July 17, 2021, 04:00:41 AM »
The "Buy 1 Get 1 Discounted by Category%" would be selected for each product it applies to.

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