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Messages - ronaldrwl

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ezPower / Re: moose lodge software
« on: June 27, 2022, 08:47:46 AM »
They all mostly have the same functions.  But the cashier interfaces are different.  I think you would want either the General Retail or the Restaurant version.  These versions are easy to use with services and products without a barcode.

ezPower / Credit Card Service Charge
« on: June 07, 2022, 06:27:27 AM »
A charge can now be added to a sale to offset the credit card service charge.  The charge may be taxed (optional).  This update is for version 14.  Send support an email to see if you are eligible.  Older versions may require an update and small charge.  Here is how to set it up after you get the update:
1 – create a Fee% product.  Put the % in the Price field. Here are the suggested settings in red:
(see pic1 attached)

2 – change Charge to Service Charge (or something).
(see pic2 attached)

3 - Settings / Payment Methods, select the Service Fee% product.

I don't have a procedure myself as we don't have walk-in customers.
Maybe start with this:
1 - use Make A Payment
2 - select the customers name
3 - New Payment button
4 - select the payment type
5 - print payment receipt.
6 - select the payment and Invoice, use Apply Payment

What exactly are you needing?  You can use the report Customer / Customers with a Balance to see the balances.

ezPower / Re: software in smartphone
« on: March 05, 2022, 07:38:34 AM »
The software only runs on devises with Windows 7,8,10,11

ezPower / Re: Interface - Switch
« on: March 05, 2022, 07:37:26 AM »
No.  Each version has its own interface, terminologies and specific functions.

ezPower / Re: Bar Software
« on: August 20, 2021, 01:51:15 PM »
It's been used at many bars.  It does have some features for bars but not everything.  What features are important to you?

Try the Restaurant version demo.  Open the Settings / Setup Starter and select Bar Mode.  This will give you one way to run a bar with Tabs and open tickets.

ezPower / Re: Percentage discounts
« on: July 17, 2021, 04:00:41 AM »
The "Buy 1 Get 1 Discounted by Category%" would be selected for each product it applies to.

ezPower / Re: Percentage discounts
« on: July 15, 2021, 04:32:33 AM »
The Category discount you were using works on 2 or more.  Or 4 or more...  So, the 3rd pizza would be discounted. 
I would try the "Buy 1 Get 1 Discount by Category%".
If that doesn't work then they would probably need to create new Discounted sku's for those specials.

One issue that I didn't see at first is a drawer can Not be connected directly to a USB port in almost all cases.  It must be a serial port.  I've seen serial port emulations work and many not work.  The software is writing directly to the COM port and it will not work if it's configured as a USB port.  To use a USB port the drawer must be connected to the printer and the printer is connected to the USB port.  This is the standard connection method.  In the Settings / Printer & Equipment what setting are you using?  The USB setting is for a special M-S cashdrawer.  The standard open method is "Open connected to Printer".  This has the drawer connected to the printer.

Do both the computers have the same usb device?
I show you have the single computer version?
The "File / Open Drawer", Open Drawer button, z-out all use the same code to open the drawer.

ezPower / Installing Problems
« on: June 07, 2021, 05:36:09 AM »
I've run into Windows 10 blocking apps from being installed.  This is what helped me.  Open:
the Settings windows and search for "Reputation-based protection".

Here is the full path "Settings / Update & Security / Windows Security / App & Browser Control / Reputation-based protection".

I turned off these and was then able to download and install apps.  After installing I turned them them back on.  I've attached a screen shot of the window.

ezPower / Re: Windows tablet
« on: May 24, 2021, 04:20:11 AM »
I haven't looked at the tablet market in awhile.  A few years ago I got a ASUS tablet on clearance for $80.  I wanted to test our software running the Network version.  It was running Windows 8.1 and was the slowest cheapest tablet I could find.  It worked great but a little slow.  Anything running Windows 10 should be fine.

ezPower / Re: WebGen - Failed to uploaded index
« on: May 15, 2021, 04:45:12 AM »
Try using a ftp program to upload the files.
Open the Help window and click on the Database button.  A window will open.  All the WebGen files to upload are located inside the WebGen folder.

ezPower / Re: WebGen - Failed to uploaded index
« on: May 13, 2021, 06:20:28 AM »
Were any files uploaded?
If yes, then it could be it timed out?
If no, then it must be username, password, base address, port, etc.. Or, make sure the POS.exe has permission to access the internet on your computer.  Does you server allow ftp's?  Try doing an ftp in something else.

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