Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Topics - Shoeboy

Pages: [1]
1
ezPower / Month Trend report
« on: August 10, 2015, 08:41:11 AM »
I assumed the Month Trend graph in Reports showed monthly sales.  However, when I compared it to our Monthly Sales, the totals are quite different.  For example, last month, net sales before taxes were 78052, after taxes were 87021; yet the Month Trend showed 82191.  We are cash and credit card sales only - no charge accounts.  How is the Month Trend figure calculated?  Thanks.

2
ezPower / Windows 10 Compatibility
« on: July 27, 2015, 09:38:32 AM »
Are Versions 13 and 14 fully compatible with Windows 10?

3
ezPower / Rounding problem with split payment
« on: May 28, 2015, 12:55:36 PM »
Customer's bill came to $110.83.  I chose "split Payment".  Customer paid $100.00 - cash.  I chose Debit Card - Exact payment and POS put it through as $10.85 instead of $10.83.  I also retried the transaction by choosing Debit Card - $10.83 but this left $.02 outstanding and wouldn't finalize the transaction.

4
ezPower / Split Sale Issue
« on: February 04, 2015, 01:13:34 PM »
A Canadian issue here with rounding to .00 or .05 as we no longer use pennies.  POS usually handles the rounding up/down flawlessly.  However this happened today.  Customer purchase total of $26.14.  I used Split Tender and we put $25 on a Visa gift card leaving a balance of $1.14.  Customer gave $2 cash which should have rounded to $.85 Change.  Instead it shows $.86 change.

5
ezPower / Refunding Balances on Gift Card/Gift Certificates
« on: January 10, 2015, 11:00:38 AM »
We are a shoe store that uses the old-fashioned paper gift certificates.  When a customer uses a $100 certificate to purchase a $97 pair of shoes, we would like to cash out the $3.00 balance.  I tried "Cash Back" but the software pops up a window saying that I can't use Cash Back on Gift Cards.  Is there something in Setup that I need to correct?  How can I pay out the small balance and still have my end-of-day totals balance properly?

Pages: [1]