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Topics - peter@wolftackle.com

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ezPower / character used to move any items to the end of a search
« on: October 05, 2016, 05:40:46 AM »
There are five ascii characters which are higher than lower case z in ascii codes. When I use any of the four of them which are keystroke characters than are printable they all sort before letters in the ITEM# field. Are there any characters which sort after letters in this software?

I am trying to get them to move to the end of an export so that I can do seasonal ordering. In the meat of our season we sold 8592 items. If there was a way to get the software to do a meaningful purchase order based on history rather than regurgitating the contents of the ORDER POINT and ORDER fields then this manual generation of a series of POs would not be as necessary. So far neither of the methods of generating POs has proven even slightly useful.

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ezPower / Correcting giftcard sale payment method doubles amount of giftcard (V13)
« on: December 21, 2015, 06:02:33 AM »
Hi Ronald:

It appears that when a cash out of a giftcard is later deleted it does not remove the giftcard balance. When the giftcard is later cashed out to correct the payment method it increases the original amout of the giftcard and the balance.

I simply want to know if this has been addressed in version 14, which I will soon be paying for.

Peter

(If the software does not record the giftcard id in the sales record it could require a giftcard id when deleting the payment method.)

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ezPower / Sales Reports
« on: June 18, 2015, 11:38:13 AM »
Is there any way to run a report that shows the quantity of items sold in a given period. Like over several months? I tried exporting sales but it created a massive spreadsheet with 16,000 rows and only 30 days even though I had selected a larger period.

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ezPower / Error 5 Unable to save Header information
« on: June 13, 2015, 02:02:18 PM »
Hi Ronald. We loaded the program onto a new PC which I plan to make our new server. We loaded it as a workstation and tested to make sure it worked. Remembering the domain issues We uninstalled it before joining the domain. We reinstalled version 13. It ran fine.

We copied data onto the local hard drive and ran as station #1. There is another station #1 on the network which is our current main workstation.

When I attempted to log in today we got the error in the title. The first popup says Error 5 with Unable to save Header information on a new line. The next popup says Generic Exception. The program then closes.

TIA

Peter

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ezPower / Suddenly Customer is required for Gift Card redemption.
« on: March 02, 2015, 03:20:45 PM »
This started after the most recent update. The "require customer name for giftcard" field is not selected in setup. I tried selecting it, saving and then deselecting and saving. The state did not toggle. Do you have any suggestions?

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ezPower / Change All
« on: November 19, 2014, 10:41:40 AM »
Why does the Change All funtion create duplicate products? I would expect it to simply change the existing product rather than creating a new duplicate of the product. It is useless. A person cannot even edit any products that have had a Change All done because one cannot save a product with an extant product code.

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ezPower / Does not work in a domain.
« on: April 19, 2014, 07:24:22 AM »
Did you ever figure out why the software cannot locate files in a domain?

Since a domain is required for effective managment of computers, it is a valid point for anyone running more than one computer / workstation.

Also when will it begin to be wrapped in an installer program so it registers itself in Windows? I suspect the questions are related.

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ezPower / Generic Exception on Vista
« on: November 14, 2013, 08:53:03 AM »
We are running version 13. We added a computer to the network. We loaded EzPOS and it worked fine. It was able to navigate to the NAS the files are located on.

We joined that PC running Windows Vista to the Windows 2008 domain. Suddenly the program won't run and we only get a generic exception message. I tried a different user account, same effect. I added a rule in the windows firewall completely unblocking ezPOS, same effect. I removed the software and reloaded it, same effect.

We have another PC running Vista, which in not a domain member because it is Vista Home and the softare runs fine.

Any suggestions?

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ezPower / Export PO?
« on: October 31, 2013, 01:50:35 PM »
There is so much in the software we may have missed it. Is there a way to export a PO so we can use this software to create POs rather than having to use POs simply as a means to adding inventory and updating costs?

If I had it exported then we could use the data to do online buys at my vendors. Having only screen view of it make it worthless for that purpose.

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ezPower / Close day reports
« on: August 19, 2013, 02:30:36 PM »
EZ POS 13.0.0 on Windows XP.

What reports are we supposed to be able to use to balance a days receipts? I have been using the Department reports but they generally are significantly off from the Z-Reports. Thus a cashier thinks they balanced yet our spreadsheet that we use to track revenue by department and to post to our accounting software shows them either long or short. Perhaps $10 or $20 dollars seems like chump change, but generally the standard is within pennies.

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