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Topics - robertnj63

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ezPower / New chip coded credit card readers
« on: September 24, 2015, 11:02:26 AM »
Hello all fellow ezpower users,

For all the people who have integrated credit card processing within the ezpower software, have you upgraded your swipe terminals to accept the new chip cards that are out. Was curious what hardware you used and if you encountered any issues in installing and using it.

Thank you!

Laird Stationery

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ezPower / maximum sales limits
« on: January 22, 2015, 06:21:42 AM »
ver 13.7111
laird stationery

Hi Ron,

 Are there any sales limitations like there is for inventory items. We currently have 155,000 sales in our system and was wondering if there could be any potential problems with that amount of sales. I remember you stating that there was an internal limit of 65,000 inventory items and was thinking if there may be a limitation like this on sales. Thank you!

3
ezPower / Number of products
« on: November 25, 2013, 06:34:19 AM »
ron,

Currently we have approx 60,000 inventory items. I guess the last few items we entered caused EZPOWER to stop working and we had to roll back to a previous backup to get it working. Is there any way we can increase the number of inventory items???? Is there a way we can have you make this change?

Bob

LAIRD Stationery
Fair Haven, NJ
version 13.711

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ezPower / CREDIT CARD PAYMENTS
« on: October 13, 2012, 07:07:39 AM »
Hi Ron,

We have version 13.411 and using Mercury payment systems as our processor. There are many times when our net 30 customers want to pay their balance with a credit card. As it stands now, the software will not let us process one payment for all the invoices...we have to process each invoice separately, which can be quite a pain when the ustomer has many invoices. Do you know of a way where we can just process the total amount due?

Bob
Laird Stationery

5
ezPower / email funtionality
« on: May 14, 2011, 02:13:51 PM »
Hi Ron,
  When we want to email a net 30 customer's particular invoice the software automatically loads in their email address we have set up on their account and it works beautifully. Unfortunately, it doesnt work when we want to email a net 30 customers balance.  When we look up a customers balance there are options along the bottom such as "print" "email" etc. When we choose email, it does not get that particular customers email address, it simply just uses the email address that was last used by the system. This is VERY problematic. We are trying to go "green" and certainly would expect this function to work. Can you please fix this.

Laird Stationery

6
ezPower / z-out problem
« on: March 05, 2011, 02:22:56 PM »
Ron,
  when we Z out our registers in the evening, it will tell us when the last z out was done, which is always the previous day. Sometimes though, the z out report will say the last z out was 2 days ago, which in fact it is wrong. The daily z outs are showing up on the server computer that we do every day, but why do the registers sometimes miss a day? We have tried everything. We leave the computers on for 10 minutes after each z out just in case it needed to transmit to the server, but even doing that, the register computers still intermittently keep missing a day with no rhyme or reason. Any ideas?

7
ezPower / "Find Products Sold" Function
« on: February 11, 2011, 05:40:28 AM »
Hi Ron,
  We really love this function button and use it often. We have recently noticed that it only looks back at the most recent sales invoices. Is there any way you can make it look back to all the sales invoices from whenever the product was first sold. This would be extremely useful. Please advise.
Thank you!!

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