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Messages - ronaldrwl

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1
ezPower / Re: Z-out Report - show tax breakout
« on: July 21, 2020, 06:17:09 AM »
I believe it's the Details check box.

2
ezPower / Re: Z-out via remote just as printed on paper
« on: July 04, 2020, 05:20:44 AM »
Open the Remote Report Settings.  A z-out report can be setup to be emailed automatically.  You will also need to do the Email Setup.

3
ezPower / Re: Sales Export - Not Respecting Date Selection Criteria
« on: July 01, 2020, 04:48:40 AM »
FYI - There's a lot to it.  The sales export saves a lot more information than sales.  It saves a copy of modifiers, customers and other information.  I saw that the date function was turned off.  I'll send you a link with it activated.
The New Sales export marks a sale when used.  Only the New Sales export marks sales.  Once it's marked it will not be exported by New Sales again.

4
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 24, 2020, 09:22:33 AM »
I'm guessing there is a problem with the reported dpi setting.  Maybe it's wrong in the driver?

5
ezPower / Re: E-mail Z-out missing carraige returns
« on: June 24, 2020, 05:25:21 AM »
Try this.  Open the path to the email folder "C:\Users\Public\Documents\DR14\Email".  Inside you'll see some files.  Open the "body.txt".  That contains the body of the email.  On my test it looks like this with CR's all there:

body test

xxxxx Store Name
xxxxxx Store Address

Drawer #1 X-Out
From: 6/23/2020, 7:50 AM
to:   6/24/2020, 8:15 AM


Cash:
Starting Balance                0.00
Recorded                   10,710.00
------------------------------------
Recorded Payments:
Cash                       10,710.00
Total                      10,710.00
------------------------------------

6
ezPower / Re: E-mail Z-out missing carraige returns
« on: June 23, 2020, 01:57:17 PM »
What exact procedure are you doing to email the z report?

7
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 23, 2020, 01:51:33 PM »
What happens if you set the Paper Roll Width to 4"?

8
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 17, 2020, 06:27:31 AM »
Did you figure it out?  I've attached two pdf files with my test.

9
ezPower / Re: Roll Receipt Not Printing Full Wdith
« on: June 16, 2020, 02:40:15 PM »
I did a test print with styles #1,4 & 5 it prints the same full 3" width?
In the Settings / Printer Options check the "Paper Roll Width (inches)".

10
ezPower / Re: Setting up a GMAIL Account
« on: June 10, 2020, 04:24:17 AM »
Yes, I believe so for version 14.  At least the setting were fine for gmail.  We've had some problems with google blocking the emails we want to recieve.

11
ezPower / Re: Purchase Order Not Using Cost From Selected Supplier
« on: June 08, 2020, 02:38:51 PM »
If you search by a supplier you will only see that supplier and won't see other suppliers.
If you search by a description you will see all the options.

12
ezPower / Re: x out
« on: June 03, 2020, 03:40:30 PM »
X-out is the same as a Z-out only it's just for viewing.  It's not recorded.
You can view past z-outs in the Reports window under the Payments menu. 

13
We still have customers that do not get our emails.  Check your spam folder and put us on your 'friends' list.

14
ezPower / Re: Z-out on new register hangs ezPower
« on: April 30, 2020, 04:21:39 AM »
Good to hear!
Look at my first post!  Always go with your first idea :)

15
ezPower / Re: Z-out on new register hangs ezPower
« on: April 17, 2020, 05:11:35 AM »
There was no issue with v13 doing a z-out.  It's always something else like in your case where there are other problems.  I would send you the last build of 13.8x but it's not going to work on XP.

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