Denver Research

General Category => ezPower => Topic started by: VaporPhoxxe on March 29, 2017, 11:29:20 AM

Title: Points System Configuration
Post by: VaporPhoxxe on March 29, 2017, 11:29:20 AM
I've been using a system for customer points that is external to EZ POS.
When a customer accrues enough points, we give a percentage discount on certain items depending on the number of points. When they use a discount, the matching number of points for the discount is deducted from their total points.
Is it possible to configure EZ POS to accomplish this?
Title: Re: Points System Configuration
Post by: ronaldrwl on March 29, 2017, 12:02:57 PM
ezPower supports two systems.  Customers can accumulate points when purchasing products.
1 - redeem the points towards products.
2 - convert the points to store credit.
Title: Re: Points System Configuration
Post by: VaporPhoxxe on March 29, 2017, 01:30:54 PM
I made a product with points = 125
Points function on in the Settings / General, “Offer to Redeem Points”.
Picked a customer with points from previous sales (345).
The software did not prompt the cashier to use the points for the product.
?
Title: Re: Points System Configuration
Post by: ronaldrwl on March 30, 2017, 12:07:03 PM
These are the steps to use this function.
1 - Open a product in the Edit Window.
2 - Enter the Points you receive when purchasing this item.
3 - Enter the Redeem points needed to get this product for free.
4 - Settings / General, check box for "Offer to Redeem Points"
5 - Note: Customer / Loyalty Points, convert to Store Credit must be all zero for the Redeem option to work.
6 - Sale this item with a customer selected.  They will get the points.
7 - Sale the same item (or another item with the Redeem value set) with the same customer.  If they have enough points, the redemption window will open.