Denver Research

General Category => ezPower => Topic started by: Darren on May 18, 2016, 01:07:12 AM

Title: Voids not being deducted in Z out
Post by: Darren on May 18, 2016, 01:07:12 AM

G'day. I'm using eZPos 13 and have noticed that when a sale is voided, it is not deducted from the Z-out or the Daily Summary. Some other reports are not accurate. Is there a fix for these?

Thanks

Title: Re: Voids not being deducted in Z out
Post by: ronaldrwl on May 18, 2016, 04:59:17 AM

A Void Sale should almost never be used.  It removes the sale and payment.  Never use a Void Sale when a customer does a return.  Start a new sale and use the Return function.  The only time I can see using a void is if a customer changes their mind 5 seconds after completing the sale.

Title: Re: Voids not being deducted in Z out
Post by: Courtright on May 18, 2016, 06:29:21 AM

Agree, I also sometimes will use VOID SALE if doing training, but that is the ONLY time I personally ever use it.

Title: Re: Voids not being deducted in Z out
Post by: Darren on May 18, 2016, 11:49:30 PM

Thank you people