Denver Research

General Category => ezPower => Topic started by: VaporPhoxxe on July 07, 2015, 06:08:55 AM

Title: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 06:08:55 AM

Payouts are not listed in daily reports in Version 14 after upgrade and import from Version 13.
Also no payouts listed in Payments/Payouts reports.

Title: Re: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 06:49:10 AM

When I run a Payments/Payout Report and select yesterdays date and payouts, it generates a blank report.

Title: Re: Payouts Not Listed In Daily Reports
Post by: ronaldrwl on July 07, 2015, 06:58:42 AM

Just select the Payout filter and leave the date at full range.  Do you see your payouts now?

Title: Re: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 07:02:12 AM

Nope, I've got a blank page.

Title: Re: Payouts Not Listed In Daily Reports
Post by: ronaldrwl on July 07, 2015, 07:29:08 AM

Do you see all the payment to the sales?

Title: Re: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 07:33:57 AM

Yes, Pay Method and Payments are shown.

Title: Re: Payouts Not Listed In Daily Reports
Post by: ronaldrwl on July 07, 2015, 07:38:19 AM

Can you see payouts done in v14?

Title: Re: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 07:50:03 AM

Yes, I just did a test payout and it shows.

Title: Re: Payouts Not Listed In Daily Reports
Post by: ronaldrwl on July 07, 2015, 08:00:58 AM

OK, I have an update for you.  I'm sending it now.

Title: Re: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 08:05:27 AM

Really?! Excellent !

Title: Re: Payouts Not Listed In Daily Reports
Post by: VaporPhoxxe on July 07, 2015, 08:14:39 AM

I'll need to update 13 and export like before and then update 14 and import as before?

Title: Re: Payouts Not Listed In Daily Reports
Post by: ronaldrwl on July 07, 2015, 09:32:28 AM

We sent you an update for v13 and v14.  After updating perform the sales export/import.