Denver Research

General Category => ezPower => Topic started by: peter@wolftackle.com on June 13, 2015, 02:02:18 PM

Title: Error 5 Unable to save Header information
Post by: peter@wolftackle.com on June 13, 2015, 02:02:18 PM

Hi Ronald. We loaded the program onto a new PC which I plan to make our new server. We loaded it as a workstation and tested to make sure it worked. Remembering the domain issues We uninstalled it before joining the domain. We reinstalled version 13. It ran fine.

We copied data onto the local hard drive and ran as station #1. There is another station #1 on the network which is our current main workstation.

When I attempted to log in today we got the error in the title. The first popup says Error 5 with Unable to save Header information on a new line. The next popup says Generic Exception. The program then closes.

TIA

Peter

Title: Re: Error 5 Unable to save Header information
Post by: ronaldrwl on June 14, 2015, 04:53:37 AM

The program is trying to write to the database and does not have read/write privileges.

Title: Re: Error 5 Unable to save Header information
Post by: peter@wolftackle.com on June 18, 2015, 11:36:11 AM

Thanks. I deleted the local DR13 directory and it ran just fine. I set up the register as and unused one and pointed it to the NAS.