Denver Research

General Category => ezPower => Topic started by: byfun on April 22, 2014, 06:13:26 PM

Title: "No printer" message in pos operation
Post by: byfun on April 22, 2014, 06:13:26 PM

Hi,

Encountered "No printer" message every time a pos transaction was done. My POS has a printer connected to it. How to remove this prompt ?

Title: Re: "No printer" message in pos operation
Post by: ronaldrwl on April 23, 2014, 05:33:41 AM

Does it say No Default Printer?
Are you printing any receipts?

Title: Re: "No printer" message in pos operation
Post by: byfun on April 23, 2014, 08:25:00 PM

No it just pop out "No printer". I'm also not printing any receipt, by default i set it to no printing.

But i do have a normal printer set as default. Mainly use for printing report and stock taking and the reporting or stock taking report is working fine.

Title: Re: "No printer" message in pos operation
Post by: ronaldrwl on April 24, 2014, 05:24:54 AM

Open the Settings / Printer & Equipment and make sure all the Copies fields are set to zero.

Title: Re: "No printer" message in pos operation
Post by: byfun on April 25, 2014, 12:21:32 AM

This is already done but the error still exist .

Title: Re: "No printer" message in pos operation
Post by: ronaldrwl on April 25, 2014, 05:16:26 AM

Also, check the "Sales Label Printer Copies" on the right

Title: Re: "No printer" message in pos operation
Post by: byfun on May 04, 2014, 07:58:13 AM

Ok manage to get the "Sales Label" copy and set to 0 and problem resolved.