Denver Research
General Category => ezPower => Topic started by: Psychochilli on February 26, 2013, 10:49:25 AM
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Has anyone worked out a method for tracking customer orders through the system?
We run a cycle store and place frequent customer orders.
I'm trying to work out a way to get some sort of prompt so that when a purchase order is booked in, I get a reminder that it is for a customer.
Thanks
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You can backorder items in a sale and print out the packing slip that will show the items backorder. It won't prompt you to fill the backorder.
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Hey, it looks like the "backorder" function may work for the situation of making custom items for customers (mine is a glassblowing business). EZP has a nice report of for the backorders!
However, I can't find any way to get a previously backordered item OFF the backorder report! Is there a way?
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When you fullfill the backorder it will be removed.
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Ronald, you make that sound so easy! But how do you fulfill the backorder?
First, I tried to enter an order by putting the item on backorder, then using the layaway function. But I found that using the backorder command zeroes out the price anyway.
The only way I know how to go back to the order to have the customer pay (and, I assumed, fulfill the backorder) is to use the "edit closed sale" function - but that doesn't seem to let me charge anything.
Do you maybe hit the "backorder" button again and do a "-1" quantity?
Thanks!
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Open the sale with the backorders in the Sales window. Use the Tools / Backorder. Zero the backordered quantities on the items. Click OK.
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Hey, that works great - thanks!
Bob