Denver Research

General Category => ezPower => Topic started by: Shoeboy on May 28, 2015, 12:55:36 PM

Title: Rounding problem with split payment
Post by: Shoeboy on May 28, 2015, 12:55:36 PM

Customer's bill came to $110.83.  I chose "split Payment".  Customer paid $100.00 - cash.  I chose Debit Card - Exact payment and POS put it through as $10.85 instead of $10.83.  I also retried the transaction by choosing Debit Card - $10.83 but this left $.02 outstanding and wouldn't finalize the transaction.

Title: Re: Rounding problem with split payment
Post by: ronaldrwl on May 29, 2015, 05:08:44 AM

My records show you have a very old version of 13 from 2011.  The first step is I would like to update your software.  Can you email support at support@denverresearch.com your business name and we'll send you the update.