Denver Research

General Category => ezPower => Topic started by: ck_1804 on June 06, 2011, 03:05:57 PM

Title: how to correct cash and creditcard payment error
Post by: ck_1804 on June 06, 2011, 03:05:57 PM

Hello,
Completely my faul, but once in a while it happens that I enter a credit card payment as cash payment, or vice versa. Because of this the Z-out reports show incorrect totals under cash or credit card totals.
What I would like to do is go to these incorrect entere payments on the invoice, and correct it, so an actual credit card sales shows as credit card sale instead of a cash sale.

What would be the correct way of fixing this?
Thank you

Title: Re: how to correct cash and creditcard payment error
Post by: ronaldrwl on June 06, 2011, 03:28:30 PM

You can fix this.  If the sale was on a different day, set your computer date to that date.  Find the sale in the sales window.  Open the Sales / Sales Information window and click on the payment and delete it.  Now Finish the sale as normal.  Don't forget to reset your computer clock.

Title: Re: how to correct cash and creditcard payment error
Post by: ck_1804 on June 07, 2011, 03:25:25 PM

Great - thank you so much.