Denver Research

General Category => ezPower => Topic started by: shooterssportinggoods on September 18, 2013, 10:21:18 AM

Title: problem with terms
Post by: shooterssportinggoods on September 18, 2013, 10:21:18 AM

We let our customers use terms but when they make a payment it shows up on their reciept but not in their history.  What do we need to do to fix this?

Title: Re: problem with terms
Post by: ronaldrwl on September 19, 2013, 05:33:46 AM

The customer balance reports and sales reports will show all their activity.  I don't know what you mean by not showing in their history?

Title: Re: problem with terms
Post by: shooterssportinggoods on September 19, 2013, 11:53:13 AM

When customers with terms come to make a payment on their account, it does not show up that any previous payment has been made. 

Title: Re: problem with terms
Post by: ronaldrwl on September 20, 2013, 03:06:00 PM

I still don't know what you mean.  Again, all their payments will show up on any customer payment report.