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ezPower / Re: credit card issue with new update for v 13 restaurant
« on: January 19, 2011, 01:17:35 PM »
it did happen again today... and the error does say something about an invoice...
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ezPower / Re: credit card issue with new update for v 13 restaurant
« on: January 18, 2011, 12:28:05 PM »
correct..... I have not had the opportunity to try it again on someone else's account so i dont know if it is an isolated incident or not
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ezPower / credit card issue with new update for v 13 restaurant
« on: January 14, 2011, 11:40:27 AM »
Hi there
I received the new update for V 13..... i had a customer want to pay off their account. Went through all the steps as normal, entered visa for the card (we use mercury) swiped the card, now getting an error i have never seen before. Something about there needs to be a numerical value assigned to the invoice..... In the past I have just taken a payment and it is applied to the whole balance not an individual invoice. Any ideas?
Thank you
Sarah
I received the new update for V 13..... i had a customer want to pay off their account. Went through all the steps as normal, entered visa for the card (we use mercury) swiped the card, now getting an error i have never seen before. Something about there needs to be a numerical value assigned to the invoice..... In the past I have just taken a payment and it is applied to the whole balance not an individual invoice. Any ideas?
Thank you
Sarah
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