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Messages - moresby

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ezPower / Re: Product Quantity went to -1, is someone stealing?
« on: April 24, 2015, 01:00:56 PM »
well done for spotting the problem, there are sometimes peculiarities in the way end users use the system and this may well bring up something the developers have not accounted for.

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ezPower / Re: Found a flaw where employees could possibly steal merchandise.
« on: April 24, 2015, 12:51:26 PM »
I agree with the fact that new opening stock should be a positive number only, if you allow negative stock for a new product it would/could cause a problem with future stock takes.  In reality you trust mangers to to enter product codes correctly.  Putting negative stock as an opening stock balance is at best a mistake, but potentially it could be much more, best to always star a new product as zero then do an adjustment afterwards if you need to add or remove stock for what ever reason

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ezPower / Old Ticket
« on: November 25, 2012, 01:50:31 AM »
Is there a way of clearing old tickets from the database.
There is one numbered 0 (zero) and it is dated 13/12/1899 00:00.  I don't know how it got in there as it has no transactions against it.  I have tried adding transactions, then making a payment against it but it always shows up in unpaid tickets.  I have also tried to void & clear the sale but this does not shift it either.

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ezPower / Re: Veiwing Gift Cards
« on: November 25, 2012, 01:46:22 AM »
Hi
How do I get to version 13

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ezPower / Veiwing Gift Cards
« on: June 30, 2012, 12:36:39 PM »
I am having difficuty finding the last gift card.  I know it is there but have to spend time searching for it if I dont know the number.  The screen report does not list the gift cards in a helpful way.

It is treating the date as a number and therefore list dates 1,11 then 2,3,4,5,6,7, etc 21,22,23,24 etc then 30, 31 (the months and years are all mixed up) could they be listed in actual date order or gift card number.

I import the gift card data using the function provided, but spend a lot of time trying to find the last one imported so I dont duplicate entries when I import the new file.

Its not a big issue but very frustrating.

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ezPower / Re: Purchase Orders Not Updating
« on: November 11, 2011, 03:21:53 AM »
do you want me to send you the data so you can track the fault as it occurs.  I have a backup that has the PO in an unreceived status.  If you receive the order you will notice the error.

Regards
David

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ezPower / Re: Voiding Items does not return it to stock
« on: November 05, 2011, 03:25:00 AM »
The bulk portion control may work with like for like items, but when you are making a drink (Rum & Coke) you need it to take a few portions out of different stock items.  I have not managed to get my head arround it yet.
Vodka & Coke
Vodka & Lemonade
Vodka & Diet Coke
Vodka & ???

Whats the best way to deal with this type of situation and does the duplicate line work OK?

8
ezPower / Re: Taxed and not taxed, that is the question
« on: November 05, 2011, 03:18:56 AM »
Would two or more product codes do the trick, one for hot food (taxed) - one for cold (noTax).  Sell them as a service and you wont need to mess with the stock control side?

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ezPower / Stock Sold Twice & z-out error
« on: November 05, 2011, 03:03:18 AM »
I have ammended a completed ticked by bringing it up in the sales screen, clicking the payment line which gives you the option to delete the payment.  I have done this at times to correct the payment method as you can delete the payment and choose a different method.  However this then has two entries in the Z-Out report as the deleted entry is not deleted from the current report.  The Z-out report is different to the cash / payments in the till.

Also if you are deleting the payment for other reasons (not paid, or still want to add items to ticked, change items.) the stock can be sold twice and stock control becomes incorrect.
Stock is deducted from stock when the ticket is first completed and then deducted again when payment is deleted via the method I have mentioned and then completed again. 

This situation effects the Z-out and stock quantities.

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ezPower / Purchase Orders Not Updating
« on: November 05, 2011, 02:49:22 AM »
Have just booked in an order and only the bottom two lines have been booked in.  This may be the same problem that VaporPhoxxe has had, I have managed to replicate the situation from a backup.  I cant remember if a line item had been removed from the order or anything like that, but the order when save only booked the last lines in and it does not show anything in the B/O field of the lines that had the errors.  There were 17 order lines in total, top 15 lines not updated stock, Order is flagged as received, Order lines have a qty figure, B/O says 0, Received says 0.

Whilst I have managed to replicate the error from backup files (I could send them to you if you wish) I have also managed to revert to backup and delete all the line items from the offending purchase order and then add the lines again, this time it updated the stock corrctly.  Must be something to do with ammending or changing the purchase order before trying to receive the items.

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