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ezPower / Lost Administrator Info!!!
« on: June 23, 2015, 12:46:46 PM »
I find the "add employee" function to work in a somewhat unpredictable way each time I use it. Usually it's fixable, though.
This time, I had added a new employee, but their info did not show up on the right (in the Employee window) when clicking on their name. Mine did.
So I closed the program and went back in. Mine name and hers both showed up correctly on the left, but, again, my info showed up when clicking on either her name or mine. Everyone else's showed up correctly.
I didn't want to risk deleting my name, so I tried making a new entry for her, and was told (by the system) it was a duplicate. I tried to edit her information, and could not change anything.
So I finally just clicked on her name to delete it - only to have MINE get deleted and hers stay in there!!! Now, suddenly all her info is correct!
However, since I was the only one with administrative privileges, I can no longer log in to ANY part of the system to change ANYTHING.
How do I fix this, and how do I keep it from happening again?
Thanks.
This time, I had added a new employee, but their info did not show up on the right (in the Employee window) when clicking on their name. Mine did.
So I closed the program and went back in. Mine name and hers both showed up correctly on the left, but, again, my info showed up when clicking on either her name or mine. Everyone else's showed up correctly.
I didn't want to risk deleting my name, so I tried making a new entry for her, and was told (by the system) it was a duplicate. I tried to edit her information, and could not change anything.
So I finally just clicked on her name to delete it - only to have MINE get deleted and hers stay in there!!! Now, suddenly all her info is correct!
However, since I was the only one with administrative privileges, I can no longer log in to ANY part of the system to change ANYTHING.
How do I fix this, and how do I keep it from happening again?
Thanks.