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Topics - shepmech

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ezPower / Item numbers
« on: August 20, 2013, 01:27:46 PM »
we have both scan able products that use a bar code and products that we create and print bar codes for. I am wondering if I use the $ and a .(period)  anywhere in the item number, with these signs being programing code, can that cause the system to  do strange things with the pricing or inventory, or for that matter anything with the product?

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ezPower / average cost
« on: July 08, 2013, 09:42:25 AM »
I believe I know how the average cost is calculated, but am wondering if this then affects the markup % and or the actual product cost.
We seem to be finding that some of our products seem to change the markup % or the cost of the product giving us a different retail price. I have been told by the staff that no one is going into the products and changing anything. Is it possible that something else in the system is effecting these two things to change the price?

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ezPower / Shipping?
« on: June 23, 2013, 09:19:33 AM »
In the product edit window next to  the cost of the product there is a + shipping window. I think that this is calculated into the average cost of the product, but does the system calculate that amount if shipping is added to a PO, or do you have to calculate the shipping separately and put an amount in the box each time you purchase that product, assuming shipping costs change?
We are trying to get a handle on this as importing from the US with exchange, we are finding our costs are much higher than anticipated and would like to better track these costs.

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ezPower / Archive PO
« on: May 08, 2013, 06:47:21 PM »
Is there a way to archive old PO's in the system as our list is getting to be very long.

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ezPower / Return a out of stock product
« on: April 23, 2013, 05:31:13 PM »
We tried to return a product today that was the last one we had in the store when it was sold. The customer did not have a reciept, and when we went in to the product find and tried to chose the product, the system told us we are out of stock and it can not be sold. We had to adjust the stock to one so that we could choose the product and return it and then adjust the product again. Is there a better way to do this?

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ezPower / Club discounts
« on: April 19, 2013, 01:36:56 PM »
I enter a discount amount in the category set up window to use for club discounts and save the information. But the discounts disappear and have to be re entered numerous times. Does editing categories and products effect this discount and zero all the fields?

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