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Topics - CareTek

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ezPower / Asking for a password when ready to finalize a sale
« on: April 29, 2023, 10:07:56 PM »
Get this issue after installing ez power on 2nd station

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ezPower / Error with Mercury credit card processing in v13
« on: March 26, 2011, 09:33:45 AM »
When attempting to process a credit card, customer gets a pop-up message "Error processing card. Merchant setting requires RecordNo and Frequency."

Customer has version 13, and we installed the DSI ActiveX control specified by Mercury support.

- Customer's Internet connection is working.
- Customer has a valid merchant account with Mercury.
- Verified Merchant ID is correct in Settings -> Payment Methods -> Mercury.
- Verified customer has .NET framework installed (versions 2.0, 3.0, and 3.5 are present).

Looking for further troubleshooting suggestions.

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