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Topics - ck_1804

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1
ezPower / Credit Card integration
« on: August 20, 2012, 12:27:10 PM »
Hello,
we are currently using card swiper with our POS system (EZpower POS13).  We would love to integrate this into the POS system by adding the magnetic reader. We are using Chase Merchant Services.
Any recommendations on what needs to be added to make this work?  Can I just purchase a magnetic reader?  When installing it via it's software, would it  automatically connect to the POS system.
Any help would be appreciated.
Thank you

2
ezPower / Sales detail report
« on: March 05, 2012, 05:27:17 AM »
Hey Ronald,

I have a sold item, sold and paid for on the same date.
But when I run the sales detail report for the time period when the item was sold, this sales is not showing up. - All other sales seem to show.

I am using POS13.
Thanks


3
ezPower / invoice style 5 nHeot printing price
« on: September 16, 2011, 12:12:37 PM »
Hello,
My receipt is set to print invoice style 5,  to print description, Quantity, Price, Extend. After applying the discount, the price on the printed receipt is the same under Price as under Extended Price.

It looks good on the screen, just not printing out the same.
Can you help?
Thanks

4
ezPower / buttons of products - stock
« on: September 16, 2011, 10:15:32 AM »
Hello,

Is there a way to only show the products in the buttons that actually are in stock?
Richt now it shows every single item, even if it is not in stock at the moment and if it is a discontinued itme.
I do not want to delete the item but we hae too many showing up at this point.
Any way to modify that only 1+ stock item show?
Thanks

5
ezPower / how to correct cash and creditcard payment error
« on: June 06, 2011, 03:05:57 PM »
Hello,
Completely my faul, but once in a while it happens that I enter a credit card payment as cash payment, or vice versa. Because of this the Z-out reports show incorrect totals under cash or credit card totals.
What I would like to do is go to these incorrect entere payments on the invoice, and correct it, so an actual credit card sales shows as credit card sale instead of a cash sale.

What would be the correct way of fixing this?
Thank you

6
ezPower / Payment Activity Report
« on: April 05, 2011, 04:34:32 AM »
I am running a payment activity report, but I don't have an option to either print the rreport or save it.
What other options do I have to get this detailed report which I need to run for specific dates, weeks, etc. ,  so I can get it saved or printed?
Thanks

7
ezPower / invoice #
« on: March 06, 2011, 04:45:18 PM »
Hey Ronald,

is there a way to show the invoice number in the sales screen?  In the area where it lits the quanityt, description, price, etc?
I have the list below the screen closed that shows the latest invoices, and would love to see the actual invoice number on top by the main sales scree.
Thanks

8
ezPower / help with report and invoice changes
« on: February 28, 2011, 07:46:23 PM »
Helllo Ronald,

we have been using the system inthe store since 1/1/2011.  First month we had not issues and everything went smoothly.

Today we noticed several things.
We have invoices in the system and partial and full payments have been applied towards these invoices.  But when we run the  Sales detials report these invoices do not show in the report at all.  The reports completely ignores them.
Looking at the sales screen, there are there and the payments show up also.


In addition, what happend over the last 2 weeks or so is we enter invoices.  Looking at the sales screen, for example we see that invoice listed and when we click on the line to see the details, the amount of the invoice changes.  Without us editing it. 

We are using Version 13.341 Pro - General Retail.


One last question - what is the difference between using  the "Payment" or the "Finish" button when applyng a payment?  What is the one we should use if a customer makes a downpayment, and I don't want that invoice closed until the customer returns to complete the last payment? 

Thanks




9
ezPower / correcting incorrect payment date
« on: January 09, 2011, 08:59:43 AM »
I entered a sale and payment on 1/8.  On 1/9 I adjusted the invoice since I made an error on it and finished the sale also on that date.
Because I did not correct the error on 1/8, the payment which was actually made on 1/8 now shows und 1/9
Any way I can correct this to the payment shows in the 1/8 reports?
Thanks

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