Denver Research
General Category => ezPower => Topic started by: seagull on June 23, 2020, 10:26:09 AM
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Using Version 14, when we e-mail the z-out report to our retail manager the content is showing as one big long single line, wrapping per viewing window size. Tried viewing with both Thunderbird client and our e-mail service's webmail browser client and both do this. Is there some way to get the content to look more like the printed report?
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What exact procedure are you doing to email the z report?
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Ronald,
They click on the Envelope Icon on the Z-out screen after they have done their cash reconciliation but prior to accepting the Z-out. They did the same with the old version (v8) (icon different). The report comes as the body of the e-mail, not an attachment. With v8 it was formatted pretty well the same as the printed report; v14 is missing the line feeds/carriage returns so quite difficult to read.
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Try this. Open the path to the email folder "C:\Users\Public\Documents\DR14\Email". Inside you'll see some files. Open the "body.txt". That contains the body of the email. On my test it looks like this with CR's all there:
body test
xxxxx Store Name
xxxxxx Store Address
Drawer #1 X-Out
From: 6/23/2020, 7:50 AM
to: 6/24/2020, 8:15 AM
Cash:
Starting Balance 0.00
Recorded 10,710.00
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Recorded Payments:
Cash 10,710.00
Total 10,710.00
------------------------------------
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Check the body.txt file as suggested. This file was formatted correctly when opened using Notepad. Went back to E-mail settings, noticed use HTML format was checked; removed that check and resent a z-out e-mail. With HTML not checked the content of the e-mail appears correctly. Must be a glitch in whatever is being used to convert the body.txt file to html is not inserting <BR> where carriage returns exist in source. We are fine with not using HTML.