Denver Research

General Category => ezPower => Topic started by: thecaptive on February 23, 2012, 07:43:30 AM

Title: Making correction after Z-out
Post by: thecaptive on February 23, 2012, 07:43:30 AM

Is there any way to go back and make an adjustment to a sale after a z-out? We have had a problem with a sale and didn't find it until the next day when I went over the report. Just thought that if I could go back and make the change then the report would be correct. The people using the computer and running the z-report don't always catch problems. The issue was a taxable sale sold as non-taxable.

Title: Re: Making correction after Z-out
Post by: ronaldrwl on February 23, 2012, 11:41:37 AM

You usually shouldn't change a sale after it has been closed.  Start a new sale to do returns or exchanges.  If you do change a sale, you can't change a z-out report but you can do a Daily Reconciliation report for any day.