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Topics - awbrown

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ezPower / Table data disappears
« on: July 16, 2016, 03:34:12 AM »
I am running the restaurant version of E-Z Power, and for the the second time in the last week all of the table layout data has disappeared from the table navigation screen.  It happened once a few months ago, and I had to recreate my entire dining floor layout, but now it's the second time in the last week or so.

Is there something I can do to prevent this again or a place where I can retrieve this data if it happens again in the future?i

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ezPower / Duplicate Printing
« on: September 03, 2015, 08:58:00 PM »
I've been using the network restaurant POS in my restaurant, and I'm still getting duplicate prints of orders in the kitchen whenever I add drinks or anything to an order.  That is, the entire order reprints.  I have the printers set to Print New Items, but it's still reprinting.

I also have drinks showing up on the kitchen monitor even though I haven't checked the box for that in Product Edit options.

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ezPower / Selective auto tip
« on: June 27, 2015, 06:58:37 AM »
I'm running the network version of the restaurant POS for my bar and grille, and I would like to have automatic 10% tip, but only if the customer is sitting at a table, and not at the bar.  Is it possible to do this?
I will have multiple stations, including one exclusively for taking orders at the bar.

At first glance, this looks like a local setting, but I had the 10% tip as the default for machine #1(cashier), and when I changed it to 0% in #2, I later noticed that #1 updated to show 0% also.

I guess one workaround would be to set everything to 10% and then do a 10% discount individually for each drink in product control, that way if someone is just drinking they won't have to pay it, but I would really prefer it to be based solely on where the customer is sitting.  Basically, I just want to make this setting for the bar station.
Thanks


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