Denver Research

Gift Cards can be sold at varying amounts, towards future purchases.   After the card is sold it’s used as a payment method.

1) You must have "Unique Numbered Gift Cards" for individual purchase.  There are many businesses that provide this service. The gift cards can be bar-coded or use a magnetic strip.  The information on the card must be a unique number that is terminated by a 'Enter Key' character.

2) Create a new product called "Gift Card" or whatever you want.

3) Check the "Service/Price Prompt " options on the product screen. No "Cost or Tax" should be selected.

4) Change the Sell selection to Gift Card.

5) To sell this service, select the product "Gift Card" in the sales window like a normal purchased item, and use the "Finish" icon as normal to complete.

6) Select the payment option (cash for example) and a prompt will ask you to input the gift card number.  Swipe or scan the gift card.  You can even type the serial# in.

7) The system will continue to track the outstanding balance of all cards.

8 ) As displayed below, reports on purchased gift cards, and outstanding balances through the toolbar under "Accounts".

That should work.  Open the Help window and click on the Database button.  This will open a window.  Open the ezp folder to find the User.ezp file inside.

Try the Products / Adjust Stock.  Use that window to count your items.  There is a "Stock Correction" button.  This will correct the stock and keep track of the differences.  You can use the report Inventory / Shorages.

I would use the Sales Control, File / Export Sales (Export All Sales).  This will also export the products, employees, gift cards, vendors and payments.  That only leaves the settings you need to redo.  After importing the sales file use the Sales Control, File / Delete All Sales to reset the sales count.

1 - update the v11 (if you haven't already).
2 - export the Sales from v11.
3 - close v11 and open v13
4 - use the Sales Import (this will take a while).
5 - use the File / Delete All Sales in the Sales Control window.
6 - reset all your settings (File / Choose Recept Printer, Settings / General....)

If you want to see the old sales run version 11.  The version 13 will not effect v11.

No don't uninstall and all that.  Just save a backup copy of the data and then use the Delete All Sales.  Let me know when you are ready and I'll walk you through it.

Use the Sold Product Detail report.  Select the "List Price" and "Selling Price" to see any difference.

It's not freezing.  It's just busy and won't respond until it's done.
You can export the sales and most everything except the settings to version 13 from version 11 or 12.

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