Denver Research

General Category => ezPower => Topic started by: ausad178 on October 10, 2016, 02:41:55 PM

Title: Sales >> Sales Control
Post by: ausad178 on October 10, 2016, 02:41:55 PM

Hi,

Can you please help to understand, when to use - Edit, Clear and Void >> functions in Sales >> Sales Control >> Edit, Clear and Void this sale

Thanks

Title: Re: Sales >> Sales Control
Post by: ronaldrwl on October 11, 2016, 11:35:14 AM

You should almost never use those functions.
Clear This Sale works on a sale that has not be Finished.
Void This Sale should not be used.
Edit This Sale should not be used.
If you need to change a sale because of a mistake or a return, start a new sale and return the item that way.

Title: Re: Sales >> Sales Control
Post by: rjsmeyer on November 26, 2016, 12:49:15 PM

I need to ask, then, how best to handle a Layaway.  We've always had to Edit a Layaway to be able to add the remaining payment. 

Is there some other way that I've totally missed?

Title: Re: Sales >> Sales Control
Post by: ronaldrwl on November 28, 2016, 05:51:06 AM

You can use a Payment button in the sales screen to add a payment to a layaway.
Or, use the Customer Control window to add a payment.  Select the customer and use the Payment button.