Denver Research

General Category => ezPower => Topic started by: rjsmeyer on September 18, 2017, 10:30:36 AM

Title: Credit Card problem
Post by: rjsmeyer on September 18, 2017, 10:30:36 AM

Apparently we had EZP "go down" today in the middle of a credit card transaction.  The result was that the transaction remains unpaid in EZP, but the ChargeItPro software shows that it's paid.

Is there some way to mark the EZP transaction as paid?

Thanks.

Title: Re: Credit Card problem
Post by: ronaldrwl on September 18, 2017, 11:17:40 AM

Open the Payment Method window.  Check a credit card payment option and uncheck "Use Processor" option for that payment.  Click OK and go and Finish that sale.  Select that payment option.  Now return the payment setting back.