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Topics - Ches

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ezPower / Points catagory errors
« on: June 03, 2014, 07:50:34 AM »
All of our products have a commission value which converts to $$ to our dealers who buy here. So in order to make that # work I have been using the "Points" category as it seemed to work well in adding these up as our dealers buy here.
 I just discovered a problem. The larger valued items (220 to 2000 points) when I enter them via the spread sheet all the numbers change! If I enter 1931 and save it converts to 139.. Why is this? What is wrong and how can we correct this? Ive been paying out the wrong commissions!!

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ezPower / reading past sale
« on: November 07, 2013, 01:12:58 PM »
Im trying to find out what items a customer bought in a past sale. As the item # is what I need yet the receipt only shows the description which are all the same (Same type of item just different part #  air filter). I should paste the item numbers into the description tio prevent this.

 But on past orders the "product Info" button does not work. I click on the product and it only shows the product at the top of the line. Is there something which is not set properly?

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ezPower / Customer debt clearing
« on: June 25, 2013, 04:08:24 PM »
Hello,
 I had a sale which I mistakenly entered a cash payment for less than the amount. When I thought I was clearing it with the "X" it must have went though but I then entered the proper amount of cash then there was somehow a debt of $30 yet the receipt showed paid and it was - but when I go into the file it still shows a debt of 30. Strangely it only clears when I add into the payment window the $30 and don't apply it to anything - then the balance shows zero.. What on earth is this? I'm afraid if I apply the payment (which really doesn't exist) it will be stuck in there forever..

Any help or comments appreciated!

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ezPower / Customer Credit - how to clear?
« on: October 30, 2012, 08:31:23 AM »
For our fast and non-formal customers I don't enter a name thus use a generic name for some of the retail sales..  Sometimes there are mistakes where this fictitious customer has a credit. How do I clear this credit or issue it out as cash?? It's effecting receipts confusing the customers. Thanks!

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ezPower / Roll receipt "Offer"
« on: October 11, 2012, 10:31:09 AM »
I noticed on the roll receipts there is a setting for a Receipt Offer.
 When I set this it tags the product name and the UPC number at the bottom of the strip.

Could you explain what this was intended for because to be useful I would like to put a phrase in place of the UPC code.  Or was this meant to create a new product for the offer in order to ad that sale or promo info into the description in the product area?


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ezPower / Setting Price % over cost
« on: June 29, 2011, 09:06:00 AM »
I just wanted to get your thoughts on my method to set pricing. I see your system is a multi tiered system where discounts are set based on retail. (Retail, wholesale, Employee, price 4,5,6, cost..

I have traditionally set the bulk of my prices 8% over cost and 15% over cost on our commissioned items. Where as your system doesn't allow that calculation in the set-up section, could I import a column of these 8 and 15% above cost and land it into the "Price 5" and "Price 6" columns? or is there a better way?

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ezPower / Bar code scanner - Multiple units
« on: June 27, 2011, 08:17:52 AM »
Here's a simple question - A barcode scanner will work fine on all stations on the networked version of the software correct? Not just the main computer? Thanks!

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ezPower / Moving program to different PC
« on: June 23, 2011, 05:34:16 PM »
If I need to restart on a new PC (Windows XP), what files other than inventory need to go to make it function as it was? I need to transfer log files to another machine I suppose is all, after installing on the new machine.

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ezPower / Selling not from Inventory - Drop Shipped items
« on: June 17, 2011, 04:20:04 PM »
Ronald, I got your suggestion about items with the code to not remove from inventory - Well the same items I do want to remove from inventory with local business so that would not work.
 Here are two other ideas on this I would like to have your feedback.  First is there a simple switch at the POS to not allow a inventory pull? and or 2nd - how about having a 2nd inventory list identical but just changing the vendor name perhaps then marking them all as non inventory items so when I have a out of state order our regional warehouse does the shipping I can just change inventories - will that work?

Thanks again for your time and anyone else who may have worked this out.

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ezPower / Single / Case products entered in inport text file
« on: June 12, 2011, 03:07:09 PM »
I have oveer 300 products which pull from cases and have the data available in my spreadsheets. I had asked via email before on how to do that but the answer was vague. Please expand. Here is how you answered before just so you know what we are talking about:

"Hi, The link information is included in the product export/import.  But it would
be hard for a person to add that manually.
Yes, you can use the Item# of an existing product in the Wizard to create
Single / Case products connection.

Support
Denver Research

Also I have version 13 but when I do a Import it only lists version 11 and earlier. Please advise if this if OK or if I am not doing something correct. Thank you.

Ches

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