Denver Research

General Category => ezPower => Topic started by: aryaissac on February 10, 2011, 12:17:11 AM

Title: Extra Print (Not Wanted)
Post by: aryaissac on February 10, 2011, 12:17:11 AM

Hello Ronald

I previously asked this but I have not received a response.

The new update is Printing a unwanted receipt when a customer makes a Term Payment (Not Paid Sales).
Can this be stopped? because you have done something and it keeps printing this invoice.

Arya
Alterations Now

Title: Re: Extra Print (Not Wanted)
Post by: ronaldrwl on February 10, 2011, 01:36:16 PM

Are you talking about the payment slip?

Title: Re: Extra Print (Not Wanted)
Post by: aryaissac on February 11, 2011, 03:37:53 PM

Yes the Payment Slip, it gets printed without reason after payment is made.

Usually 99% of our customers dont want the payment slip, since they already have one in their hand when they pickup.

Title: Re: Extra Print (Not Wanted)
Post by: aryaissac on February 14, 2011, 04:11:23 AM

Quote from: aryaissac on February 11, 2011, 03:37:53 PM

Yes the Payment Slip, it gets printed without reason after payment is made.

Usually 99% of our customers dont want the payment slip, since they already have one in their hand when they pickup.

I am still waiting for an update, when I bought ezPower the latest version, it wasnt printing a payment slip when a NOT PAID sale would make a payment.

But after few updates you did for us, it started to do this unwanted print. Is there a chance to remove this?

Thanks
Arya

Title: Re: Extra Print (Not Wanted)
Post by: ronaldrwl on February 14, 2011, 06:56:05 AM

Sorry, we evaluated this and everyone agreed most businesses want a payment slip printed.  This was actually a request made by many customers.

Title: Re: Extra Print (Not Wanted)
Post by: aryaissac on February 15, 2011, 10:32:06 PM

Quote from: ronaldrwl on February 14, 2011, 06:56:05 AM

Sorry, we evaluated this and everyone agreed most businesses want a payment slip printed.  This was actually a request made by many customers.

So basically you are saying its OK to waist paper.

Thats Great

Perhaps it should be optional. not forced.